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~person:"Shahin, Arash"
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Performance measurement
12
Performance-Messung
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Qualitätsmanagement
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Kundenzufriedenheit
10
Dienstleistungsqualität
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customer satisfaction
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importance performance analysis
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Shahin, Arash
Whitehead, John C.
106
Hanley, Nick
93
Ravallion, Martin
92
Alkire, Sabina
88
Scarpa, Riccardo
87
Alberini, Anna
82
Bateman, Ian
78
Diewert, Walter E.
74
Loomis, John B.
71
Hammitt, James K.
66
Carlsson, Frederik
63
Lusk, Jayson L.
63
Nayga, Rodolfo M.
63
Carson, Richard T.
60
Klasen, Stephan
58
Silber, Jacques
55
Czajkowski, Mikołaj
54
Foster, James E.
53
Heckman, James J.
50
Viscusi, W. Kip
49
Duclos, Jean-Yves
47
Boyle, Kevin J.
46
Feenstra, Robert C.
45
Verme, Paolo
45
Johnston, Robert J.
44
Seth, Suman
44
Ahlheim, Michael
43
Burkhauser, Richard V.
43
Jolliffe, Dean
42
Meyerhoff, Jürgen
42
Huber, Frank
41
Brouwer, Roy
40
Cowell, Frank A.
40
Nijkamp, Peter
40
Diebold, Francis X.
38
Kriström, Bengt
36
Navrud, Ståle
36
Deaton, Angus
35
Herrmann, Andreas
35
Hu, Wuyang
35
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International journal of productivity and quality management : IJPQM
6
International journal of services and operations management
2
Benchmarking : an international journal
1
Benchmarking : an international journal ; BIJ
1
Intelligent systems in accounting finance and management : international journal
1
International journal of business excellence
1
International journal of process management and benchmarking : IJPMB
1
International journal of quality & reliability management
1
International journal of services and operations management : IJSOM
1
The TQM journal : the international review of organizational improvement
1
The international journal of productivity and performance management
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
18
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1
Assessing sustainable tourism development through service supply chain process maturity and service quality model
Balouei Jamkhaneh, Hadi
;
Shahin, Reza
;
Shahin, Arash
- In:
The international journal of productivity and …
72
(
2023
)
7
,
pp. 2046-2068
Persistent link: https://www.econbiz.de/10014338872
Saved in:
2
Prioritizing the economic indicators of SSC : an integrative QFD approach of performance prism and BSC
Goharshenasan, Ali
;
Aboumasoudi, Abbas Sheikh
;
Shahin, Arash
- In:
Benchmarking : an international journal
29
(
2022
)
2
,
pp. 522-550
Persistent link: https://www.econbiz.de/10013040882
Saved in:
3
Selecting maintenance strategy and policy based on key performance indicators using TOPSIS technique : with a case study in the steel industry
Shahin, Arash
;
Aminsabouri, Nahid
;
Kianfar, Kamran
- In:
International journal of services and operations …
40
(
2021
)
3
,
pp. 305-323
Persistent link: https://www.econbiz.de/10012800767
Saved in:
4
Selecting new products by the revised ideal ratio : a Kano model approach
Shahin, Arash
;
Nourmohammadi, Ali
- In:
The TQM journal : the international review of …
35
(
2023
)
7
,
pp. 2052-2067
Persistent link: https://www.econbiz.de/10014380897
Saved in:
5
Hybrid performance evaluation of sustainable service and manufacturing supply chain management : an integrated approach of fuzzy dematel and fuzzy inference system
Pourjavad, Ehsan
;
Shahin, Arash
- In:
Intelligent systems in accounting finance and …
25
(
2018
)
3
,
pp. 134-147
Persistent link: https://www.econbiz.de/10012035523
Saved in:
6
Prioritising the needs of high speed internet subscribers using importance performance analysis : the case of Asia-Tech Company in Shiraz
Shahin, Arash
;
Zolfaghari, Samira
- In:
International journal of services and operations management
30
(
2018
)
2
,
pp. 137-150
Persistent link: https://www.econbiz.de/10011886145
Saved in:
7
Studying the conformity level of customer needs and organisation perception using a customer satisfaction index
Mohseni, Nematollah
;
Shekarchizadeh, Ahmadreza
;
Shahin, …
- In:
International journal of productivity and quality …
32
(
2021
)
2
,
pp. 246-264
Persistent link: https://www.econbiz.de/10012516449
Saved in:
8
A comparative study of ordinary and fastidious customers' priorities in service quality dimensions
Dabestani, Reza
;
Shahin, Arash
;
Shirouyehzad, Hadi
; …
- In:
Total quality management & business excellence : an …
28
(
2017
)
3/4
,
pp. 331-350
Persistent link: https://www.econbiz.de/10011723613
Saved in:
9
Prioritisation of quality management principles based on critical success factors of TQM using integrated approach of MCDM and IPA : the case of Marjan Tile Company
Goharshenasan, Ali
;
Shahin, Arash
- In:
International journal of productivity and quality …
21
(
2017
)
1
,
pp. 112-128
Persistent link: https://www.econbiz.de/10011748584
Saved in:
10
Importance-performance analysis of service quality dimensions for the customer groups segmented by DEA : the case of four star hotels
Dabestani, Reza
;
Shahin, Arash
;
Saljoughian, Mohammad
; …
- In:
International journal of quality & reliability management
33
(
2016
)
2
,
pp. 160-177
Persistent link: https://www.econbiz.de/10011459948
Saved in:
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