Selecting new products by the revised ideal ratio : a Kano model approach
Year of publication: |
2023
|
---|---|
Authors: | Shahin, Arash ; Nourmohammadi, Ali |
Published in: |
The TQM journal : the international review of organizational improvement. - Bradford : Emerald Group Publ., ISSN 1754-274X, ZDB-ID 2420151-0. - Vol. 35.2023, 7, p. 2052-2067
|
Subject: | Customer satisfaction index (CSI) | Ideal ratio | Kano model | Product design | Reverse attributes | Value engineering | Kundenzufriedenheit | Customer satisfaction | Produktgestaltung | Produktentwicklung | New product development | Messung | Measurement |
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