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~person:"Smith, Alan D."
~person:"Van den Poel, Dirk"
~subject:"Beziehungsmarketing"
~subject:"KMU"
~subject:"SME"
~subject:"Wettbewerbsvorteil"
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| 6 applied filters
Year of publication
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Subject
All
Beziehungsmarketing
KMU
SME
Wettbewerbsvorteil
Relationship marketing
65
USA
46
United States
46
Lieferkette
27
Supply chain
27
Consumer behaviour
24
Konsumentenverhalten
23
CRM
19
Strategic management
19
Strategisches Management
19
customer relationship management
18
Data Mining
11
Data mining
11
E-commerce
11
Electronic Commerce
11
Lieferantenmanagement
11
Quality management
11
Qualitätsmanagement
11
Supplier relationship management
11
Corporate social responsibility
10
case study
10
Corporate Social Responsibility
9
Forecasting model
9
Prognoseverfahren
9
e-finance
9
electronic finance
9
empirical
9
Environmental management
8
SCM
8
Umweltmanagement
8
Classification
7
Competitive advantage
7
Einzelhandel
7
Klassifikation
7
Pittsburgh (Pa.)
7
Retail trade
7
Social Web
7
Social web
7
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Undetermined
9
Free
1
Type of publication
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Article
45
Book / Working Paper
28
Type of publication (narrower categories)
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Article in journal
44
Aufsatz in Zeitschrift
44
Arbeitspapier
27
Working Paper
27
Graue Literatur
25
Non-commercial literature
25
Case study
12
Fallstudie
12
Aufsatz im Buch
2
Book section
2
Collection of articles of several authors
1
Sammelwerk
1
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Language
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English
73
Author
All
Smith, Alan D.
Van den Poel, Dirk
Bruhn, Manfred
114
Homburg, Christian
111
Kumar, V.
82
Kraus, Sascha
66
Becker, Wolfgang
61
Huber, Frank
57
Han, Heesup
55
Verhoef, Peter C.
55
Madhani, Pankaj M.
50
Herrmann, Andreas
49
Vrontis, Demetris
49
Hollebeek, Linda D.
48
Bauer, Hans H.
47
Ulrich, Patrick
47
Piller, Frank T.
46
Stauss, Bernd
44
Krafft, Manfred
43
Palmatier, Robert W.
41
Mattila, Anna S.
38
Gil Saura, Irene
37
Svensson, Göran
37
Matzler, Kurt
36
Wiedmann, Klaus-Peter
35
Evanschitzky, Heiner
33
Hippner, Hajo
33
Mazzarol, Tim
33
Stock-Homburg, Ruth
33
Thurasamy Ramayah
33
Kumar, Vikas
32
Reichwald, Ralf
32
Swoboda, Bernhard
32
Thaichon, Park
32
Wilde, Klaus D.
32
Meyer, Jörn-Axel
31
Mittal, Vikas
31
Töpfer, Armin
31
Ahlert, Dieter
30
Audretsch, David B.
30
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Institution
All
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
3
Published in...
All
Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
27
International journal of services and operations management
8
International journal of logistics systems and management
7
International journal of business information systems : IJBIS
6
International journal of business innovation and research
4
International journal of electronic finance : IJEF
3
European journal of operational research : EJOR
2
International journal of management & enterprise development : IJMED
2
International journal of process management and benchmarking : IJPMB
2
Organizational productivity and performance measurements using predictive modeling and analytics
2
Decision support systems : DSS ; the international journal
1
Health marketing quarterly
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of procurement management
1
International journal of services and operations management : IJSOM
1
International journal of services and standards
1
International journal of sustainable economy
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
Journal of marketing
1
Services marketing quarterly
1
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Source
All
ECONIS (ZBW)
73
Showing
1
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10
of
73
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articles prioritized
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date (oldest first)
1
Leveraging concepts of
Knowledge
Management
with Total Quality
Management
: case studies in the service sector
Smith, Alan D.
- In:
International journal of logistics systems and management
5
(
2009
)
6
,
pp. 631-653
Persistent link: https://www.econbiz.de/10003891174
Saved in:
2
Customer relationship
management
: a look at incentive programmes and their usefulness in selected service firms
Smith, Alan D.
- In:
International journal of business innovation and research
3
(
2009
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10003808784
Saved in:
3
Customer relationship
management
and the impact of e-coupons on B2C retail markets
Smith, Alan D.
;
Shock, James R.
;
Beaves, Robert
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
Saved in:
4
Transformation of CRM and supply chain
management
techniques in a new venture
Ditizio, Amber A.
;
Smith, Alan D.
- In:
Organizational productivity and performance …
,
(pp. 96-114)
.
2017
Persistent link: https://www.econbiz.de/10011568345
Saved in:
5
CRM in social media : predicting increases in Facebook usage frequency
Ballings, Michel
;
Van den Poel, Dirk
- In:
European journal of operational research : EJOR
244
(
2015
)
1
,
pp. 248-260
Persistent link: https://www.econbiz.de/10010531944
Saved in:
6
Search engine marketing and customer relationship
management
within a social media environment
Smith, Alan D.
- In:
International journal of business information systems : …
22
(
2016
)
2
,
pp. 181-210
Persistent link: https://www.econbiz.de/10011610178
Saved in:
7
Special issue: Customer relationship
management
and information technology applications
Smith, Alan D.
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10003953211
Saved in:
8
Alternative energy supply chain
management
issues : wind generation considerations in Ohio
Smith, Alan D.
- In:
International journal of services and operations management
21
(
2015
)
2
,
pp. 200-216
Persistent link: https://www.econbiz.de/10011380078
Saved in:
9
Service operations
management
: case studies of architectural firms' commitment to quality assurance
Smith, Alan D.
;
Offodile, O. Felix
- In:
International journal of services and operations management
9
(
2011
)
2
,
pp. 141-161
Persistent link: https://www.econbiz.de/10009270128
Saved in:
10
Including spatial interdependence in customer acquisition models : a cross-category comparison
Baecke, Philippe
;
Van den Poel, Dirk
-
2012
Persistent link: https://www.econbiz.de/10009560554
Saved in:
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