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~person:"Smith, Alan D."
~subject:"Beziehungsmarketing"
~subject:"KMU"
~subject:"SME"
~subject:"Strategic management"
~type_genre:"Fallstudie"
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Beziehungsmarketing
KMU
SME
Strategic management
USA
17
United States
17
Quality management
7
Qualitätsmanagement
7
Lieferkette
6
Relationship marketing
6
Supply chain
6
Competitive advantage
5
Dienstleistungssektor
5
Service industry
5
Wettbewerbsvorteil
5
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4
Dienstleistungsqualität
3
ERP system
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Chaos theory
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2
Consumer behaviour
2
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Project management
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Projektmanagement
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11
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Fallstudie
Article in journal
50
Aufsatz in Zeitschrift
50
Case study
11
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2
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2
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1
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11
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Smith, Alan D.
Johnson, Gerry
11
Whittington, Richard
11
Angwin, Duncan
10
Scholes, Kevan
10
Zentes, Joachim
9
Bruhn, Manfred
8
Homburg, Christian
7
Regnér, Patrick
7
Thompson, Arthur A.
7
Albers, Sascha
6
Gamble, John E.
6
Grant, Robert M.
6
Hitt, Michael A.
6
Hoskisson, Robert E.
6
Ireland, R. Duane
6
Schweiger, Bastian
6
Strickland, Alonzo J.
6
Bartlett, Christopher A.
5
David, Fred R.
5
Heracleous, Loizos
5
Hollensen, Svend
5
Mazzarol, Tim
5
Mintzberg, Henry
5
Morschett, Dirk
5
Müller-Stewens, Günter
5
Ramos, Isabel
5
Schramm-Klein, Hanna
5
Beamish, Paul W.
4
Büchler, Jan-Philipp
4
Dillerup, Ralf
4
Ghoshal, Sumantra
4
Glowik, Mario
4
Horváth, Péter
4
Klein, Andreas
4
Kowalkowski, Christian
4
Kreutzer, Ralf T.
4
O'Regan, Nicholas
4
Peteraf, Margaret A.
4
Steger, Thomas M.
4
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Published in...
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International journal of services and operations management
5
International journal of logistics systems and management
2
Organizational productivity and performance measurements using predictive modeling and analytics
2
International journal of business innovation and research
1
International journal of management & enterprise development : IJMED
1
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ECONIS (ZBW)
11
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1
Customer relationship
management
: a look at incentive programmes and their usefulness in selected service firms
Smith, Alan D.
- In:
International journal of business innovation and research
3
(
2009
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10003808784
Saved in:
2
Transformation of CRM and supply chain
management
techniques in a new venture
Ditizio, Amber A.
;
Smith, Alan D.
- In:
Organizational productivity and performance …
,
(pp. 96-114)
.
2017
Persistent link: https://www.econbiz.de/10011568345
Saved in:
3
Service operations
management
: case studies of architectural firms' commitment to quality assurance
Smith, Alan D.
;
Offodile, O. Felix
- In:
International journal of services and operations management
9
(
2011
)
2
,
pp. 141-161
Persistent link: https://www.econbiz.de/10009270128
Saved in:
4
Service quality programme developments and lean
management
aspects : a multi-case study
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10008647387
Saved in:
5
Chaos Theory and recessional business environments : case studies of operational health of service and manufacturing organisations
Smith, Alan D.
- In:
International journal of services and operations management
8
(
2011
)
2
,
pp. 191-221
Persistent link: https://www.econbiz.de/10008907215
Saved in:
6
New product development and manufacturability techniques and analytics
Smith, Alan D.
- In:
Organizational productivity and performance …
,
(pp. 80-95)
.
2017
Persistent link: https://www.econbiz.de/10011568341
Saved in:
7
Green manufacturing in the packaging and materials industry : case study of small-to-medium sized corporate eco-friendly initiatives
Smith, Alan D.
- In:
International journal of logistics systems and management
11
(
2012
)
4
,
pp. 429-449
Persistent link: https://www.econbiz.de/10009577134
Saved in:
8
The strategic concerns of quality assurance : case study of large reputable firms in the service sector
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
3
,
pp. 275-299
Persistent link: https://www.econbiz.de/10008798971
Saved in:
9
Corporate reputation as strategic competitive advantage of manufacturing and service-based firms : multi-industry case study
Smith, Alan D.
;
Rupp, William T.
;
Motley, Darlene
- In:
International journal of services and operations management
14
(
2013
)
2
,
pp. 131-156
Persistent link: https://www.econbiz.de/10009709489
Saved in:
10
Case studies of successful location strategies and their operational effectiveness
Smith, Alan D.
;
Clinton, Steven R.
- In:
International journal of management & enterprise …
6
(
2009
)
3
,
pp. 322-343
Persistent link: https://www.econbiz.de/10003833798
Saved in:
1
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