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~person:"Smith, Alan D."
~type_genre:"Fallstudie"
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Beziehungsmarketing
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Qualitätsmanagement
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Smith, Alan D.
Bruhn, Manfred
8
Homburg, Christian
7
Hollensen, Svend
5
Reichwald, Ralf
4
Töpfer, Armin
4
Kreutzer, Ralf T.
3
Mainela, Tuija
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Mattmüller, Roland
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Öberg, Christina
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Bieger, Thomas
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Bjerre, Mogens
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Bock, Andreas H.
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Braekler, Michael
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Carù, Antonella
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Downing, Steve
2
Ewing, Michael
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Fisk, Peter
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Georgi, Dominik
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Gummesson, Evert
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Hougaard, Søren
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Ihl, Christoph
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Jones, Rosalind
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Kaunonen, Anna
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Kes, Isabelle
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Kowalkowski, Christian
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Lasshof, Britta
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Maklan, Stan
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Money, Arthur H.
2
Money, Kevin
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Opresnik, Marc Oliver
2
Pepels, Werner
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Piller, Frank T.
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International journal of services and operations management
3
Organizational productivity and performance measurements using predictive modeling and analytics
2
International journal of business innovation and research
1
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ECONIS (ZBW)
6
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1
New product development and manufacturability techniques and analytics
Smith, Alan D.
- In:
Organizational productivity and performance …
,
(pp. 80-95)
.
2017
Persistent link: https://www.econbiz.de/10011568341
Saved in:
2
Transformation of CRM and supply chain management techniques in a new venture
Ditizio, Amber A.
;
Smith, Alan D.
- In:
Organizational productivity and performance …
,
(pp. 96-114)
.
2017
Persistent link: https://www.econbiz.de/10011568345
Saved in:
3
Service operations management : case studies of architectural firms' commitment to quality assurance
Smith, Alan D.
;
Offodile, O. Felix
- In:
International journal of services and operations management
9
(
2011
)
2
,
pp. 141-161
Persistent link: https://www.econbiz.de/10009270128
Saved in:
4
Service quality programme developments and lean management aspects : a multi-case study
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10008647387
Saved in:
5
The strategic concerns of quality assurance : case study of large reputable firms in the service sector
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
3
,
pp. 275-299
Persistent link: https://www.econbiz.de/10008798971
Saved in:
6
Customer relationship management : a look at incentive programmes and their usefulness in selected service firms
Smith, Alan D.
- In:
International journal of business innovation and research
3
(
2009
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10003808784
Saved in:
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