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~person:"Soltani, Ebrahim"
~subject:"Dienstleistungssektor"
~subject:"Innovation"
~type_genre:"Advisory report"
~type_genre:"Case study"
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Managerial approaches towards service quality : the case of three service organisations
Soltani, Ebrahim
;
Lai, Pei-Chun
;
Meer, Robert van der
; …
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1397-1412
Persistent link: https://www.econbiz.de/10003802453
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