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~person:"Sreejesh, S."
~subject:"Brand loyalty"
~subject:"Dienstleistungsqualität"
~subject:"Firm performance"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Reprint"
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Brand loyalty
Dienstleistungsqualität
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Beziehungsmarketing
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Brand equity
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Brand image
2
Customer satisfaction
2
Kundenzufriedenheit
2
Markenimage
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Service quality
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Bank
1
Beschwerdemanagement
1
Brand management
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Cold BRQ
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Complaint management
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Consumer behaviour
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Dienstleistungssektor
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Integrated banking channel
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OTA
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Aufsatz in Zeitschrift
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Sreejesh, S.
Rahman, Mahabubur
4
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3
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International journal of hospitality management
1
Journal of retailing and consumer services
1
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ECONIS (ZBW)
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1
Integrated banking channel service quality (IBCSQ) : role of IBCSQ for building consumers' relationship quality and brand equity
Sreejesh, S.
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014460872
Saved in:
2
Tell us your concern, and we shall together address! : role of service booking channels and brand equity on post-failure outcomes
Manu C
;
Sreejesh, S.
;
Paul, Justin
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012585701
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