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~person:"Stauss, Bernd"
~subject:"Quality management"
~subject:"Supplier relationship management"
~type_genre:"Multi-volume publication"
~type_genre:"Sammelwerk"
~type_genre:"Thesis"
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Quality management
Supplier relationship management
Bundling strategy
2
Dienstleistungsqualität
2
Leistungsbündel
2
Service quality
2
Capital goods industry
1
Controlling
1
Customer service
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Dienstleistungsmanagement
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Fehlerverhütung
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Investitionsgüterindustrie
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Kundenservice
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Management control
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Qualitätsmanagement
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Stauss, Bernd
Jacob, Frank
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Buriánek, Ferdinand
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Contzen, Markus
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Dauben, Stephan A.
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QUIS <11, 2009, Wolfsburg>
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Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
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Journal of service management
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ECONIS (ZBW)
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QUIS 11 : moving forward with service quality
Stauss, Bernd
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10008656281
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2
Qualitätsfehlercontrolling für Dienstleistungen im Investitionsgüterbereich : das Beispiel technischer Kundendienst
Dauben, Stephan A.
-
2001
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001576749
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