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~person:"Strandvik, Tore"
~subject:"Betriebliche Wertschöpfung"
~subject:"Consumer behaviour"
~subject:"Customer satisfaction"
~subject:"Dienstleistungsqualität"
~subject:"Services marketing"
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Betriebliche Wertschöpfung
Consumer behaviour
Customer satisfaction
Dienstleistungsqualität
Services marketing
Dienstleistung
7
Services
7
Konsumentenverhalten
5
Product quality
5
Produktqualität
5
Dienstleistungssektor
2
Finland
2
Finnland
2
Innovation
2
Service industry
2
Service innovation
2
Theorie
2
Theory
2
Bildungswesen
1
Critical events
1
Dienstleistungsinnovation
1
Dienstleistungsmarketing
1
Educational system
1
Emotion
1
Estimation
1
Ethnography
1
Friseurhandwerk
1
Hairdressing industry
1
Helsinki
1
Innovation management
1
Innovationsmanagement
1
Research paper
1
Schätzung
1
Strategizing
1
co-creation
1
customer experience
1
customer-dominant logic
1
service
1
value-in-use
1
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Book / Working Paper
3
Article
2
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Graue Literatur
3
Non-commercial literature
3
Arbeitspapier
2
Aufsatz im Buch
2
Book section
2
Working Paper
2
Bibliografie enthalten
1
Bibliography included
1
Hochschulschrift
1
Thesis
1
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Language
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English
5
Author
All
Strandvik, Tore
Bruhn, Manfred
37
Meffert, Heribert
18
Hadwich, Karsten
11
Kleinaltenkamp, Michael
11
Gustafsson, Anders
10
Fließ, Sabine
9
Stauss, Bernd
9
Bitner, Mary Jo
8
Edvardsson, Bo
8
Grönroos, Christian
8
Meyer, Anton
8
Benkenstein, Martin
7
Helkkula, Anu
7
Huang, Ming-Hui
7
Polese, Francesco
7
Vargo, Stephen L.
7
Witell, Lars
7
Gremler, Dwayne D.
6
Hogreve, Jens
6
Kowalkowski, Christian
6
Liljander, Veronica
6
McColl-Kennedy, Janet R.
6
Schmitz, Gertrud
6
Zeithaml, Valarie A.
6
Carrubbo, Luca
5
Gouthier, Matthias
5
Jaakkola, Elina
5
Lusch, Robert F.
5
Russell-Bennett, Rebekah
5
Rust, Roland T.
5
Sundbo, Jon
5
Ukko, Juhani
5
Wirtz, Jochen
5
Acedo-González, Francisco J.
4
Benoit, Sabine
4
Berry, Leonard L.
4
Blau, Benjamin
4
Corsten, Hans
4
Fisk, Raymond P.
4
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Institution
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Svenska Handelshögskolan <Helsinki>
1
Published in...
All
Meddelanden från Svenska Handelshögskolan
2
Dienstleistungsmarketing : Konzeptionen und Anwendungen
1
Dienstleistungsmarketing : eine Bestandsaufnahme ; Tagungsband zum 2. Workshop für Dienstleistungsmarketing, Innsbruck, Februar 1993
1
Ekonomi och samhälle : Skrifter uitgivna av Svenska Handelshögskolan
1
Source
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ECONIS (ZBW)
5
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1
A comparison of episode performance and relationship performance for a discrete service
Strandvik, Tore
- In:
Dienstleistungsmarketing : Konzeptionen und Anwendungen
,
(pp. 111-139)
.
1995
Persistent link: https://www.econbiz.de/10001288146
Saved in:
2
Tolerance zones in perceived service quality
Strandvik, Tore
-
1994
Persistent link: https://www.econbiz.de/10000896229
Saved in:
3
Different comparison standards as determinants of service quality
Liljander, Veronica
- In:
Dienstleistungsmarketing : eine Bestandsaufnahme ; …
,
(pp. 127-149)
.
1993
Persistent link: https://www.econbiz.de/10001284700
Saved in:
4
The relation between service quality, satisfaction and intentions
Liljander, Veronica
-
1992
Persistent link: https://www.econbiz.de/10000136347
Saved in:
5
Estimating zones of tolerance in perceived servic quality and perceived servic value
Liljander, Veronica
-
1992
Persistent link: https://www.econbiz.de/10000136351
Saved in:
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