//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Streukens, Sandra"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Self Service"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Selbstbedienung
4
Self-service
4
Consumer behaviour
3
Dienstleistungsqualität
3
Konsumentenverhalten
3
Service quality
3
Automated manufacturing
1
Automation
1
Automatisierte Produktion
1
Automatisierung
1
Beschwerdemanagement
1
Betriebliche Wertschöpfung
1
Complaint management
1
Computerized method
1
Computerunterstützung
1
Conditional value
1
Context
1
Dienstleistung
1
Dienstleistungssektor
1
E-commerce
1
Economic integration
1
Electronic Commerce
1
Electronic trading
1
Elektronisches Handelssystem
1
Frontline service technology
1
Innovation adoption
1
Innovationsakzeptanz
1
Mobile communications
1
Mobile self-service
1
Mobilkommunikation
1
Netherlands
1
Niederlande
1
Robot
1
Roboter
1
Scenario analysis
1
Self-service technology
1
Service automation
1
Service industry
1
Service robot
1
Services
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Streukens, Sandra
Collier, Joel E.
11
Kaushik, Arun Kumar
9
Rahman, Zillur
8
Mattila, Anna S.
7
Floerecke, Sebastian
6
Wang, Cheng
6
Cranage, David A.
5
Gelbrich, Katja
5
Lee, Hyun-Joo
5
Robertson, Nichola
5
Boslau, Madlen
4
Buell, Ryan W.
4
Drennan, Judy
4
Fan, Alei
4
Harris, Jennifer
4
Hung, Kam
4
Lee, Hyun-joo
4
Liu, Chun
4
Meuter, Matthew L.
4
Patterson, Paul G.
4
Rajagopal
4
Salomann, Harald
4
Schuster, Lisa
4
Alexander, Andrew
3
Artis, Andrew B.
3
Basker, Emek
3
Beatson, Amanda T.
3
Breazeale, Michael
3
Chang, Kyungro
3
Chen, Shih-Chih
3
Cunningham, Lawrence F.
3
Dwivedi, Yogesh Kumar
3
Fairhurst, Ann
3
Fleming, David E.
3
Foster, Lucia
3
Gupta, Sangeeta
3
Gössinger, Ralf
3
Harker, Patrick T.
3
Hartwig, Michaela
3
more ...
less ...
Published in...
All
Journal of business research : JBR
1
Journal of service management
1
Journal of service research : JSR
1
Managing service quality : MSQ ; an international journal
1
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Wanted! : investigating how elements from the personal usage context affect Gen Z consumers' value-in-use experience and engagement with mobile service
Zou, Yi
;
Riel, Allard C. R. van
;
Streukens, Sandra
; …
- In:
Journal of business research : JBR
160
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014299325
Saved in:
2
To automate or not to automate? : a contingency approach to service automation
Hottat, Eline
;
Leroi-Werelds, Sara
;
Streukens, Sandra
- In:
Journal of service management
34
(
2023
)
4
,
pp. 696-724
Persistent link: https://www.econbiz.de/10014338200
Saved in:
3
Online complaining : understanding the adoption process and the role of individual and situational characteristics
Andreassen, Tor W.
;
Streukens, Sandra
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
1
,
pp. 4-24
Persistent link: https://www.econbiz.de/10009770754
Saved in:
4
Customer self-efficacy in technology-based
self-service
: assessing between- and within-person differences
Beuningen, Jacqueline van
;
Ruyter, Ko de
;
Wetzels, Martin
; …
- In:
Journal of service research : JSR
11
(
2008/09
)
4
,
pp. 407-428
Persistent link: https://www.econbiz.de/10003853607
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->