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~person:"Tunder, Ralph"
~subject:"Customer service"
~subject:"Innovationsmanagement"
~type_genre:"Book section"
~type_genre:"Hochschulschrift"
~type_genre:"No longer published / No longer aquired"
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Tunder, Ralph
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Dienstleistungsmanagement in der Investitionsgüterindustrie : Services erfolgreich entwickeln, steuern und vertreiben
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ECONIS (ZBW)
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Das dyadische Beziehungsmodell : von der Kundennähe über Kundenzufriedenheit zu Kundenloyalität?!
Mattmüller, Roland
;
Tunder, Ralph
;
Reitzle, Saskia
- In:
Dienstleistungsmanagement in der …
,
(pp. 124-138)
.
2008
Persistent link: https://www.econbiz.de/10003772217
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