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International journal of Indian culture and business management
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Gap analysis : an approach towards meaningful service delivery for improved customer satisfaction by banks in North India
Dixit, Saumya
;
Vaish, Anurika
;
Venkatesan, S.
- In:
International journal of Indian culture and business …
4
(
2011
)
6
,
pp. 685-697
Persistent link: https://www.econbiz.de/10009377762
Saved in:
2
Gap analysis : an approach towards meaningful service delivery for improved customer satisfaction by banks in North India
Dixit, Saumya
;
Vaish, Anurika
;
Venkatesan, S.
- In:
International journal of Indian culture and business …
4
(
2011
)
6
,
pp. 685-697
Persistent link: https://www.econbiz.de/10009885581
Saved in:
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