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~person:"Verhoef, Peter C."
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Verhoef, Peter C.
Tsiros, Michael
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Customer experience creation : determinants, dynamics and management strategies
Verhoef, Peter C.
;
Lemon, Katherine N.
;
Parasuraman, A.
; …
- In:
Journal of retailing
85
(
2009
)
1
,
pp. 31-41
Persistent link: https://www.econbiz.de/10003834491
Saved in:
2
Customer Experience Creation: Determinants, Dynamics and Management Strategies
Verhoef, Peter C.
;
Lemon, Katherine N.
;
Parasuraman, A.
; …
- In:
Journal of retailing
85
(
2009
)
1
,
pp. 31-41
Persistent link: https://www.econbiz.de/10008232104
Saved in:
3
Customer Experience Creation: Determinants, Dynamics and Management Strategies
Verhoef, Peter C.
;
Lemon, Katherine N.
;
Parasuraman, A.
; …
- In:
Journal of retailing
85
(
2009
)
1
,
pp. 31-42
Persistent link: https://www.econbiz.de/10008889588
Saved in:
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