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~person:"Vrat, Prem"
~subject:"Service quality"
~subject:"Theory"
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Vrat, Prem
Bruhn, Manfred
37
Shahin, Arash
17
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13
Prybutok, Victor R.
12
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11
Rahman, Zillur
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Metamorphosis : a journal of management research
2
International journal of Indian culture and business management
1
International journal of production research
1
Journal of health organization and management
1
The TQM journal : the international review of organizational improvement
1
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1
People quality measurement in service industry : a new approach
Gupta, Nitin
;
Vrat, Prem
;
Ojha, Ravindra
- In:
Metamorphosis : a journal of management research
22
(
2023
)
1
,
pp. 55-72
Persistent link: https://www.econbiz.de/10014321075
Saved in:
2
Prioritizing enablers for service quality in healthcare sector : a DEMATEL approach
Gupta, Nitin
;
Vrat, Prem
;
Ojha, Ravindra
- In:
Journal of health organization and management
36
(
2022
)
5
,
pp. 633-649
Persistent link: https://www.econbiz.de/10013367397
Saved in:
3
Achieving education excellence through teacher-student duality : an analysis of NIRF scores
Gupta, Nitin
;
Vrat, Prem
;
Ojha, Ravindra
- In:
Metamorphosis : a journal of management research
19
(
2020
)
2
,
pp. 79-93
Persistent link: https://www.econbiz.de/10013384379
Saved in:
4
Quality issues affecting organisational performance : a review of Indian technical education
Upadhayay, Lalit
;
Vrat, Prem
- In:
International journal of Indian culture and business …
14
(
2017
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10011713932
Saved in:
5
An ANP based selective assembly approach incorporating Taguchi's quality loss function to improve quality of placements in technical institutions
Upadhayay, Lalit
;
Vrat, Prem
- In:
The TQM journal : the international review of …
28
(
2016
)
1
,
pp. 112-131
Persistent link: https://www.econbiz.de/10011534383
Saved in:
6
A methodology for simultaneous optimisation of design parameters for the preventive maintenance and quality policy incorporating Taguchi loss function
Pandey, Divya
;
Kulkarni, Makarand S.
;
Vrat, Prem
- In:
International journal of production research
50
(
2012
)
7
,
pp. 2030-2045
Persistent link: https://www.econbiz.de/10009563766
Saved in:
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