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White, Christopher J.
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Managing service quality : MSQ ; an international journal
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Research and concepts - Analysing service quality in the hospitality industry
Mei, Amy Wong Ooi
;
Dean, Alison M.
;
White, Christopher J.
- In:
Managing service quality : MSQ ; an international journal
9
(
1999
)
2
,
pp. 136-143
Persistent link: https://www.econbiz.de/10007186820
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