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~person:"Willmott, Hugh"
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Willmott, Hugh
Sturdy, Andrew
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Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
1
The Academy of Management review : AMR
1
The service industries journal
1
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OLC EcoSci
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BOOK REVIEWS - Customer Service: Empowerment and Entrapment
Sturdy, Andrew
;
Grugulis, Irena
;
Willmott, Hugh
;
Bowen, …
- In:
The Academy of Management review : AMR
29
(
2004
)
1
,
pp. 130-132
Persistent link: https://www.econbiz.de/10006719010
Saved in:
2
Book Reviews - Customer Service: Empowerment and Entrapment
Sturdy, Andrew
;
Grugulis, Irena
;
Willmott, Hugh
;
Ward, Kevin
- In:
The service industries journal
22
(
2002
)
3
,
pp. 167
Persistent link: https://www.econbiz.de/10006259792
Saved in:
3
Skill and Consent: Contemporary Studies in the Labour Process
Sturdy, Andrew
;
Knights, David
;
Willmott, Hugh
- In:
Organization studies : an international …
15
(
1994
)
5
,
pp. 789
Persistent link: https://www.econbiz.de/10006864950
Saved in:
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