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~source:"econis"
~subject:"Business process management"
~type_genre:"Fallstudie"
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Search: subject:"Verbraucherzufriedenheit"
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Business process management
Customer satisfaction
117
Kundenzufriedenheit
117
Beziehungsmarketing
32
Relationship marketing
32
Dienstleistungsqualität
24
Service quality
24
Deutschland
21
Germany
20
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14
Verbraucherzufriedenheit
13
Measurement
12
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Taiwan
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Urlaubsverhalten
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Fallstudie
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43
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9
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9
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6
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Baglieri, Enzo
1
Berglund, Kristin M.
1
Chuancharoen, Supakij
1
Croom, Simon
1
Fang, Weining
1
Herold, Lothar
1
Kanchana, Rapee
1
Lin, Binshan
1
Liu, Yichao
1
Ludwig, Timothy D.
1
Nitipavachon, Suvit
1
Ostadi, Bakhtiar
1
Phusavat, Kongkiti
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Rezaie, Kamran
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Gabler Edition Wissenschaft
1
International journal of management & enterprise development : IJMED
1
International journal of productivity and quality management : IJPQM
1
Journal of organizational behavior management
1
LISS 2012 ; Vol. 1
1
Managing consumer services : factory or theater?
1
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ECONIS (ZBW)
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1
Connecting factory to theatre : lessons from a case study
Croom, Simon
;
Baglieri, Enzo
- In:
Managing consumer services : factory or theater?
,
(pp. 45-67)
.
2014
Persistent link: https://www.econbiz.de/10010478150
Saved in:
2
Barrier identification and removal based on process analysis
Liu, Yichao
;
Fang, Weining
-
2013
Persistent link: https://www.econbiz.de/10010189012
Saved in:
3
Critical success factors : mapping and examining in process management context
Rezaie, Kamran
;
Ostadi, Bakhtiar
;
Tadayoun, Sahar
- In:
International journal of productivity and quality …
10
(
2012
)
2
,
pp. 164-206
Persistent link: https://www.econbiz.de/10009574096
Saved in:
4
Improving a quality system through a management process of Trane Thailand
Phusavat, Kongkiti
;
Chuancharoen, Supakij
; …
- In:
International journal of management & enterprise …
9
(
2010
)
4
,
pp. 348-363
Persistent link: https://www.econbiz.de/10008821747
Saved in:
5
Approaching error-free customer satisfaction through process change and feedback systems
Berglund, Kristin M.
;
Ludwig, Timothy D.
- In:
Journal of organizational behavior management
29
(
2009
)
1
,
pp. 19-46
Persistent link: https://www.econbiz.de/10003830389
Saved in:
6
Kundenorientierte Prozesssteuerung in der Automobilindustrie : die Rolle von Logistik und Logistikcontrolling im Prozess "vom Kunden bis zum Kunden"
Herold, Lothar
-
2005
-
1. Aufl.
Persistent link: https://www.econbiz.de/10002678213
Saved in:
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