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~source:"econis"
~subject:"Customer service"
~type_genre:"Fallstudie"
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Search: subject:"Verbraucherzufriedenheit"
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Customer service
Customer satisfaction
117
Kundenzufriedenheit
117
Beziehungsmarketing
32
Relationship marketing
32
Dienstleistungsqualität
24
Service quality
24
Deutschland
21
Germany
20
Qualitätsmanagement
14
Verbraucherzufriedenheit
13
Measurement
12
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12
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8
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6
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Taiwan
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Urlaubsverhalten
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6
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Fallstudie
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804
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804
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38
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24
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14
Graue Literatur
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4
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3
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Berliat, Roger
1
Chuancharoen, Supakij
1
Egg, Gerrit
1
Hvass, Kristian A.
1
Kanchana, Rapee
1
Lin, Binshan
1
Nitipavachon, Suvit
1
Phusavat, Kongkiti
1
Sardana, G. D.
1
Schagen, Alexander
1
Siti-Nabiha, A. K.
1
Smyczek, Sławomir
1
Speicher, Nadine
1
Thum, W. Y.
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Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
2
International journal of commerce and management
1
International journal of management & enterprise development : IJMED
1
Journal of air transport management
1
Proceedings of the 16th Annual Conference on Marketing and Business Strategies for Central & Eastern Europe : December 4 - 6, 2008, Vienna, Austria
1
Springer Gabler Research
1
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ECONIS (ZBW)
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1
Kundenzentriert und gemeinsam kreativ : Service Design bei der WISAG
Egg, Gerrit
;
Speicher, Nadine
- In:
Service Design : innovative Services und exzellente …
,
(pp. 157-168)
.
2017
Persistent link: https://www.econbiz.de/10011735407
Saved in:
2
Innovative Services und Customer Experience rund um den Kühlschmierstoff
Berliat, Roger
- In:
Service Design : innovative Services und exzellente …
,
(pp. 187-201)
.
2017
Persistent link: https://www.econbiz.de/10011735409
Saved in:
3
Spatially dispersed employee recovery : an airline case study
Hvass, Kristian A.
;
Torfadóttir, Embla
- In:
Journal of air transport management
34
(
2014
),
pp. 65-69
Persistent link: https://www.econbiz.de/10010244601
Saved in:
4
Zur Qualität von Inbound Centers im Marketing : Typen - Wirkungen - Implikationen
Schagen, Alexander
-
2012
Persistent link: https://www.econbiz.de/10009671542
Saved in:
5
A case study of service desk's performance measurement system
Siti-Nabiha, A. K.
;
Thum, W. Y.
;
Sardana, G. D.
- In:
International journal of commerce and management
22
(
2012
)
2
,
pp. 103-118
Persistent link: https://www.econbiz.de/10009582109
Saved in:
6
Improving a quality system through a management process of Trane Thailand
Phusavat, Kongkiti
;
Chuancharoen, Supakij
; …
- In:
International journal of management & enterprise …
9
(
2010
)
4
,
pp. 348-363
Persistent link: https://www.econbiz.de/10008821747
Saved in:
7
Consumer post-purchase dissonance on financial services market : case study of Poland
Smyczek, Sławomir
- In:
Proceedings of the 16th Annual Conference on Marketing …
,
(pp. 357-373)
.
2008
Persistent link: https://www.econbiz.de/10003800219
Saved in:
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