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~source:"econis"
~subject:"Dienstleistungsqualität"
~subject:"Digitization"
~type_genre:"Elektronischer Datenträger als Beilage"
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Entwicklung eines Klassifikations-Frameworks für Digitale Industrielle Produkt-Service-Systeme (DIPS²) : – zur Identifikation von Geschäftsmodellen für kleine und mittlere Unterneh...
Waidelich, Lukas
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2019
Persistent link: https://www.econbiz.de/10012054561
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Gemba walks for service excellence : the step-by-step guide for identifying service delighters
Petruska, Robert
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2012
Persistent link: https://www.econbiz.de/10009582262
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