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~source:"econis"
~subject:"Mobile communications"
~type_genre:"Aufsatz in Zeitschrift"
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Search: person:"Prybutok, Victor R."
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Mobile communications
Dienstleistungsqualität
39
Service quality
39
Customer satisfaction
24
Kundenzufriedenheit
24
Consumer behaviour
20
Konsumentenverhalten
20
Quality management
14
Qualitätsmanagement
14
Beziehungsmarketing
12
Relationship marketing
12
Fast-food industry
8
Schnellgastronomie
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USA
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United States
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Online retailing
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Online-Handel
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Product quality
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service quality
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Structural equation model
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Strukturgleichungsmodell
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Aufsatz in Zeitschrift
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English
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Prybutok, Victor R.
4
Boakye, Kwabena G.
2
Chang, Hsia-Ching
1
Hajian, Ava
1
Han, Bo
1
Ofori, Kwame Simpe
1
Randall, Wesley S.
1
Ryan, Sherry D.
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International journal of services and standards
1
Journal of marketing communications
1
Operations management research : OMR ; advancing practice through theory
1
Quality management journal : QMJ
1
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ECONIS (ZBW)
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1
Emotional connection and customer orientation as moderators in improving the customer satisfaction-behavioral intention link : a moderated moderation service model
Boakye, Kwabena G.
;
Prybutok, Victor R.
;
Randall, Wesley S.
- In:
Quality management journal : QMJ
30
(
2023
)
3
,
pp. 153-167
Persistent link: https://www.econbiz.de/10014333431
Saved in:
2
How do morning and friendly ads influence mobile advertising? : a mediation perspective using appraisal theory
Hajian, Ava
;
Prybutok, Victor R.
;
Chang, Hsia-Ching
- In:
Journal of marketing communications
29
(
2023
)
5
,
pp. 510-532
Persistent link: https://www.econbiz.de/10014321989
Saved in:
3
The intention of continued web-enabled phone service usage : a quality perspective
Boakye, Kwabena G.
;
Prybutok, Victor R.
;
Ryan, Sherry D.
- In:
Operations management research : OMR ; advancing …
5
(
2012
)
1/2
,
pp. 14-24
Persistent link: https://www.econbiz.de/10009571285
Saved in:
4
Effects of human agent service quality in an instant messaging decision support system on the customer's trust building
Han, Bo
;
Prybutok, Victor R.
- In:
International journal of services and standards
8
(
2012
)
1
,
pp. 74-91
Persistent link: https://www.econbiz.de/10009618024
Saved in:
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