Sharma, Vinod; Kapse, Manohar; Poulose, Jeanne; … - In: Cogent business & management 10 (2023) 3, pp. 1-21
In the past few years there has been a remarkable surge in demand for robot service restaurants. However, as both the technology and the concept of such restaurants are relatively new, there is a limited understanding of how consumers would react to this new change in the service industry. This...