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Dienstleistungsqualität
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International journal of services and standards
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The effects of service climate and servicescape on service convenience in the hospital
Lee, Les Tien-shang
;
Vichet, Khen
- In:
International journal of services and standards
4
(
2008
)
4
,
pp. 415-436
Persistent link: https://www.econbiz.de/10003771396
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