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Accessibility-diagnosticity framework
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International journal of retail and distribution management
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ECONIS (ZBW)
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Success factors driving consumer reuse intention of mobile shopping application channel
Tseng, Timmy H.
;
Lee, Crystal T.
;
Huang, Hsiao-Ting
; …
- In:
International journal of retail and distribution management
50
(
2022
)
1
,
pp. 76-99
Persistent link: https://www.econbiz.de/10012798303
Saved in:
2
"Yes, I know you" : the role of source familiarity in the relationship between service adaptive behavior and customer satisfaction
Shen, Yung-Cheng
;
Lin, Heng-Yu
;
Chou, Cindy Yunhsin
; …
- In:
Journal of service theory and practice
32
(
2022
)
5
,
pp. 620-639
Persistent link: https://www.econbiz.de/10013349361
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