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~source:"olc"
~subject:"AHP-Verfahren"
~subject:"Customer satisfaction"
~subject:"Hochschule"
~subject:"Krankenhaus"
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Search: "Dienstleistungsqualität"
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AHP-Verfahren
Customer satisfaction
Hochschule
Krankenhaus
Dienstleistungsqualität
16
Beziehungsmarketing
4
Qualitätsmanagement
4
Kundenzufriedenheit
3
Luftverkehrsgesellschaft
3
Dienstleistungsmanagement
2
Malaysia
2
Reklamation
2
Data-Envelopment-Analyse
1
Deregulierung
1
Dienstleistung
1
Dienstleistungsmarketing
1
Dienstleistungssektor
1
E-Business
1
Energiemarkt
1
Faktorenanalyse
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Lieferanten-Kunden-Beziehung
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Ranking-Verfahren
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Arabzad, S. Mohammad
1
Cini, Daniela
1
Dabestani, Reza
1
Lofti, Farhad Hosseinzadeh
1
Meyer, Christine F. De
1
Pencarelli, Tonino
1
Petzer, Daniel J.
1
Shirouyehzad, Hadi
1
Splendiani, Simone
1
Svari, Sander
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Svensson, Göran
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International journal of quality and service sciences
2
International journal of productivity and quality management : IJPQM
1
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OLC EcoSci
ECONIS (ZBW)
8,189
EconStor
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An AHP/DEA ranking method based on service quality approach : a case study in hotel industry
Shirouyehzad, Hadi
;
Lofti, Farhad Hosseinzadeh
; …
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 434-445
Persistent link: https://www.econbiz.de/10010146207
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2
Quality and value in university services : the experience of the placement service at the University of Urbino "Carlo Bo"
Pencarelli, Tonino
;
Splendiani, Simone
;
Cini, Daniela
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 140-154
Persistent link: https://www.econbiz.de/10010160049
Saved in:
3
Perceived justice in South African airline and hospital industries : measurement model
Meyer, Christine F. De
;
Petzer, Daniel J.
;
Svari, Sander
; …
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 120-139
Persistent link: https://www.econbiz.de/10010160050
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