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Williams, Terry
6
Soltani, Ebrahim
5
Van Der Meer, Robert
5
Shafti, Farhad
3
van der Meer, Robert
3
Lai, Pei-Chun
2
Norrington, Lisa
2
Quigley, John
2
Russell, Ashley
2
Van der Meer, Robert
2
Ackermann, Fran
1
Ates, Aylin
1
Bititci, Umit
1
Davies, John
1
Gennard, John
1
Gibb, Stephen
1
MacBryde, Jillian
1
Mackay, David
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Maguire, Catherine
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Williams, Terry M.
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The service industries journal
4
Reliability engineering & system safety
2
British journal of management : BJM
1
European management journal : publ. twice a year for the Scottish Business School
1
Production planning & control : PPC
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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OLC EcoSci
ECONIS (ZBW)
3
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EconStor
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RePEc
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1
Managerial processes: an operations management perspective towards dynamic capabilities
Bititci, Umit
;
Ackermann, Fran
;
Ates, Aylin
;
Davies, John
; …
- In:
Production planning & control : PPC
22
(
2011
)
2
,
pp. 157-174
Persistent link: https://www.econbiz.de/10008844996
Saved in:
2
Managerial approaches towards service quality: the case of three service organisations
Soltani, Ebrahim
;
Lai, Pei-Chun
;
Van Der Meer, Robert
; …
- In:
The service industries journal
28
(
2008
)
10
,
pp. 1399-1414
Persistent link: https://www.econbiz.de/10008152352
Saved in:
3
Managerial approaches towards service quality: the case of three service organisations
Soltani, Ebrahim
;
Lai, Pei-Chun
;
Van Der Meer, Robert
; …
- In:
The service industries journal
28
(
2008
)
9-10
,
pp. 1399-1414
Persistent link: https://www.econbiz.de/10008167950
Saved in:
4
Modelling the reliability of search and rescue operations with Bayesian Belief Networks
Norrington, Lisa
;
Quigley, John
;
Russell, Ashley
;
Van …
- In:
Reliability engineering & system safety
93
(
2008
)
7
,
pp. 940-950
Persistent link: https://www.econbiz.de/10008886764
Saved in:
5
Modelling the reliability of search and rescue operations with Bayesian Belief Networks
Norrington, Lisa
;
Quigley, John
;
Russell, Ashley
;
Van …
- In:
Reliability engineering & system safety
93
(
2008
)
7
,
pp. 940-949
Persistent link: https://www.econbiz.de/10007978036
Saved in:
6
An Empirical Approach to Service Classification for Productivity Management Studies
Shafti, Farhad
;
Van Der Meer, Robert
;
Williams, Terry
- In:
The service industries journal
27
(
2007
)
6
,
pp. 709-730
Persistent link: https://www.econbiz.de/10007764408
Saved in:
7
An Empirical Approach to Service Classification for Productivity Management Studies
Shafti, Farhad
;
Van Der Meer, Robert
;
Williams, Terry
- In:
The service industries journal
27
(
2007
)
5-6
,
pp. 709-730
Persistent link: https://www.econbiz.de/10007842503
Saved in:
8
A Contrast of HRM and TQM Approaches to Performance Management: Some Evidence link rid="fn1">*
Soltani, Ebrahim
;
van der Meer, Robert
;
Williams, Terry M.
- In:
British journal of management : BJM
16
(
2005
)
3
,
pp. 211-230
Persistent link: https://www.econbiz.de/10007148853
Saved in:
9
Challenges Posed to Performance Management by TQM Gurus: Contributions of Individual Employees Versus Systems-Level Features
Soltani, Ebrahim
;
Van Der Meer, Robert
;
Williams, Terry
- In:
Total quality management & business excellence : an …
15
(
2004
)
8
,
pp. 1069-1092
Persistent link: https://www.econbiz.de/10007151582
Saved in:
10
A TQM Approach to HR Performance Evaluation Criteria
Soltani, Ebrahim
;
van der Meer, Robert
;
Gennard, John
; …
- In:
European management journal : publ. twice a year for …
21
(
2003
)
3
,
pp. 323-337
Persistent link: https://www.econbiz.de/10006253281
Saved in:
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