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~subject:"Air transport policy"
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Search: "Dienstleistungsqualität"
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Air transport policy
Dienstleistungsqualität
14,924
Service quality
14,899
Kundenzufriedenheit
5,410
Customer satisfaction
5,406
Consumer behaviour
3,765
Konsumentenverhalten
3,765
Beziehungsmarketing
3,313
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3,309
Qualitätsmanagement
1,908
Quality management
1,904
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1,702
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1,700
Krankenhaus
1,236
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1,235
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1,018
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1,014
Customer service
983
Kundenservice
983
United States
959
USA
958
Dienstleistungssektor
867
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866
Product quality
845
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845
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812
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812
service quality
779
Beschwerdemanagement
733
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733
Hotellerie
707
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706
Online retailing
617
Online-Handel
617
E-commerce
606
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605
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516
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501
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483
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Bellamkonda, Raja Shekhar
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Billette de Villemeur, Étienne
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Campa-Planas, Fernando
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Girvin, Raquel
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Hawlena, Joanna
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Kalemba, Nicole
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European research studies
1
Journal of retailing and consumer services
1
Journal of transport economics and policy
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Revue économique : revue bimestrielle
1
Tourism economics : the business and finance of tourism and recreation
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ECONIS (ZBW)
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1
Higher expectations of passengers do really sense : development and validation a multiple scale-FliQual for air transport service quality
Mahapatra, Subas Chandra
;
Bellamkonda, Raja Shekhar
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014240283
Saved in:
2
Determinants of price formation for air transport services
Hawlena, Joanna
;
Mazurek-Kusiak, Anna
- In:
European research studies
23
(
2020
)
2
,
pp. 445-455
Persistent link: https://www.econbiz.de/10012286847
Saved in:
3
The quality effect on the profitability of US airline companies
Kalemba, Nicole
;
Campa-Planas, Fernando
- In:
Tourism economics : the business and finance of tourism …
24
(
2018
)
3
,
pp. 251-269
Persistent link: https://www.econbiz.de/10011872650
Saved in:
4
Aircraft noise regulation, airline service quality, and social welfare : the monopoly case
Girvin, Raquel
- In:
Journal of transport economics and policy
44
(
2010
)
1
,
pp. 17-35
Persistent link: https://www.econbiz.de/10003932572
Saved in:
5
Comment réguler le secteur aérien? : Structure optimale de l'offre de services
Billette de Villemeur, Étienne
- In:
Revue économique : revue bimestrielle
55
(
2004
)
3
,
pp. 533-542
Persistent link: https://www.econbiz.de/10002068845
Saved in:
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