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~subject:"Arbeitsplatzwechsel"
~subject:"Kundenzufriedenheit"
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Search: subject_exact:"Fremdenverkehrsfachleute"
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Subject
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Arbeitsplatzwechsel
Kundenzufriedenheit
Tourism employees
957
Tourismusberufe
957
Hotel industry
568
Hotellerie
568
Arbeitszufriedenheit
289
Job satisfaction
289
Arbeitskräfte
144
Workforce
144
Arbeitsverhalten
141
Work behaviour
141
Dienstleistungsqualität
134
Service quality
134
Employee retention
125
Mitarbeiterbindung
125
Stress
100
Work stress
100
Gastronomie
98
Restaurant industry
98
Gastgewerbe
97
Hospitality industry
96
Leistungsmotivation
92
Work motivation
92
Arbeitsleistung
78
Job performance
78
Customer satisfaction
74
Arbeitsmobilität
73
Emotion
73
Labour mobility
73
Human Resource Management
68
Personalmanagement
68
Tourism industry
67
Tourismuswirtschaft
67
Beziehungsmarketing
61
Relationship marketing
61
Consumer behaviour
58
Konsumentenverhalten
58
USA
58
United States
58
Managers
55
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Undetermined
55
Free
6
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Article
76
Book / Working Paper
4
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Article in journal
73
Aufsatz in Zeitschrift
73
Aufsatz im Buch
3
Book section
3
Conference paper
1
Graue Literatur
1
Hochschulschrift
1
Konferenzbeitrag
1
Non-commercial literature
1
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1
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English
80
Author
All
Karatepe, Osman M.
3
Brewster, Zachary W.
2
Bufquin, Diego
2
Cobanoglu, Cihan
2
Han, Heesup
2
Hewagama, Gayani
2
Hutchison, Ann
2
Hwang, Jinsoo
2
Hyun, Sunghyup Sean
2
Kim, Seongseop
2
Lee, JungHoon
2
Orlowski, Marissa
2
Slevitch, Lisa
2
Abdul-Latif, Samshul-Amry
1
Akgunduz, Yilmaz
1
Aldakhil, Abdullah Mohamed
1
Ali, Faizan
1
Alkan, Ceylan
1
Alola, Uju Violet
1
Alrawadieh, Zaid
1
Amin, Muslim
1
Ansah, James
1
Ariffin, Ahmad Azmi M.
1
Aslan, Huseyin
1
Aslinda Mohd Shahril
1
Avci, Turgay
1
Baah, Nancy Grace
1
Babakus, Emin
1
Back, Ki-joon
1
Back, Robin M.
1
Becker, Laura
1
Bizjak, Boštjan
1
Bode, Oana Ruxandra
1
Bojei, Jamil
1
Boxall, Peter
1
Boxall, Peter F.
1
Boǧan, Erhan
1
Brady, Michael K.
1
Bulchand-Gidumal, Jacques
1
Büttgen, Marion
1
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Published in...
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International journal of hospitality management
21
International journal of contemporary hospitality management
7
The journal of services marketing
5
Journal of hospitality marketing & management
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of travel and tourism marketing
3
Inventi impact: service sector
2
Journal of business research : JBR
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Tourism and hospitality research : THR
2
Tourism management : research, policies, practice
2
Tourism management perspectives : TMP
2
Administrative Sciences : open access journal
1
Bizinfo (Blace) : časopis iz oblasti ekonomije menadžmenta i informatike
1
Global business and finance review
1
Interdisciplinary public finance, business and economics studies ; Volume 2
1
International journal of business innovation and research
1
International journal of economics and finance
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of hospitality & tourism administration
1
International journal of internet marketing and advertising : IJIMA
1
International journal of leisure and tourism marketing : IJLTM
1
Journal of Tourism, Heritage & Services Marketing : JTHSM
1
Journal of hospitality and tourism insights
1
Journal of service research : JSR
1
Psychology & marketing
1
Remodelling Businesses for Sustainable Development : 2nd International Conference on Modern Trends in Business, Hospitality, and Tourism, Cluj-Napoca, Romania, 2022
1
The Cornell hospitality quarterly
1
The international journal of human resource management
1
The service industries journal
1
Tourism and hospitality research : the surrey quarterly review
1
Tourism review : the official journal of the AIEST
1
Transcending cultural frontiers : practices, challenges, and strategy for international business
1
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ECONIS (ZBW)
80
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41
Customer engagement in the hotel industry : perceptions of hotel staff and guests
Järvi, Henna
- In:
International journal of business innovation and research
18
(
2019
)
1
,
pp. 109-127
Persistent link: https://www.econbiz.de/10011982392
Saved in:
42
Tourist motivation and place attachment : the mediating effects of service interactions with hotel employees
Prayag, Girish
;
Lee, Craig
- In:
Journal of travel and tourism marketing
36
(
2019
)
1
,
pp. 90-106
Persistent link: https://www.econbiz.de/10012179368
Saved in:
43
Exploring competitive hotel selection attributes among guests : an importance-performance analysis
Kim, Jinkyung Jenny
;
Lee, Youngseok
;
Han, Heesup
- In:
Journal of travel and tourism marketing
36
(
2019
)
9
,
pp. 998-1011
Persistent link: https://www.econbiz.de/10012179515
Saved in:
44
Relationships among senior tourists' perceptions of tour guides' professional competencies, rapport, satisfaction with the guide service, tour satisfaction, and word of mouth
Hwang, Jinsoo
;
Lee, JungHoon
- In:
Journal of travel research : a quarterly publication of …
58
(
2019
)
8
,
pp. 1331-1346
Persistent link: https://www.econbiz.de/10012150540
Saved in:
45
Customer incivility and employees' outcomes in the hotel : testing the mediating role of emotional exhaustion
Alola, Uju Violet
;
Olugbade, Olusegun A.
;
Avci, Turgay
; …
- In:
Tourism management perspectives : TMP
29
(
2019
),
pp. 9-17
Persistent link: https://www.econbiz.de/10011998017
Saved in:
46
Effects of spatial colors on guests' perceptions of a hotel room
Siamionava, Katsiaryna
;
Slevitch, Lisa
;
Tomas, Stacy R.
- In:
International journal of hospitality management
70
(
2018
),
pp. 84-94
Persistent link: https://www.econbiz.de/10011825971
Saved in:
47
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
48
A customer scorned : effects of employee reprimands in frontline service encounters
Pugh, Harrison B.
;
Brady, Michael K.
;
Hopkins, Lucas M.
- In:
Journal of service research : JSR
21
(
2018
)
2
,
pp. 219-234
Persistent link: https://www.econbiz.de/10011855801
Saved in:
49
The role of servicescape in hotel buffet restaurant
Lap-Kwong D.
- In:
Inventi impact: service sector
(
2018
)
1
,
pp. 1-8
Persistent link: https://www.econbiz.de/10012145691
Saved in:
50
The impact of employee uniforms on job satisfaction in the hospitality industry
Karch, Guenther E.
;
Peters, Mike
- In:
Inventi impact: service sector
(
2018
)
1
,
pp. 35-40
Persistent link: https://www.econbiz.de/10012145725
Saved in:
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