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~subject:"Arbeitsverhalten"
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Arbeitsverhalten
Consumer behaviour
4
Führungsstil
4
Konsumentenverhalten
4
Leadership style
4
Work behaviour
4
Customer satisfaction
3
Führungskräfte
3
Hospital
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Krankenhaus
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Kundenzufriedenheit
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Managers
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Organizational behaviour
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Prosocial rule-breaking
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Verhalten in Organisationen
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Arbeitszufriedenheit
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Behaviour
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Coronavirus
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Dienstleistungsqualität
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Gender
2
Industry turnover intention
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Job satisfaction
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Service performance
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Service quality
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Verhalten
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Abusive supervision
1
Agreeableness
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Arbeitsleistung
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Arbeitsmarktdiskriminierung
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Arbeitsmobilität
1
Arbeitsschutz
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Austauschtheorie
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Basic needs satisfaction
1
Behavioral integrity
1
Betriebliches Bildungsmanagement
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Betriebsklima
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Bewertung
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COVID-19
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COVID-19 pandemic
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COVID-anxiety
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Shum, Cass
4
Bai, Billy
1
Book, Laura
1
Chen, Zhijun
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Ding, Ye
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Gatling, Anthony
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Ghosh, Ankita
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Jiang, Wen
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Min, Hyounae
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Takeuchi, Riki
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International journal of hospitality management
3
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
1
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ECONIS (ZBW)
4
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1
How observed customer mistreatment of supervisors affects employees' service sabotage : a cross-cultural examination from the deontic justice theory
Jiang, Wen
;
Shum, Cass
;
Min, Hyounae
;
Ding, Ye
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014310677
Saved in:
2
Why do employees break rules? : understanding organizational rule-breaking behaviors in hospitality
Ghosh, Ankita
;
Shum, Cass
- In:
International journal of hospitality management
81
(
2019
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012128305
Saved in:
3
The influence of hospitality leaders' relational transparency on followers' trust and deviance behaviors : mediating role of behavioral integrity
Gatling, Anthony
;
Shum, Cass
;
Book, Laura
;
Bai, Billy
- In:
International journal of hospitality management
62
(
2017
),
pp. 11-20
Persistent link: https://www.econbiz.de/10011702627
Saved in:
4
A social information processing perspective of coworker influence on a focal employee
Chen, Zhijun
;
Takeuchi, Riki
;
Shum, Cass
- In:
Organization science : a journal of the Institute for …
24
(
2013
)
6
,
pp. 1618-1639
Persistent link: https://www.econbiz.de/10010229294
Saved in:
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