Why do employees break rules? : understanding organizational rule-breaking behaviors in hospitality
Year of publication: |
2019
|
---|---|
Authors: | Ghosh, Ankita ; Shum, Cass |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 81.2019, p. 1-10
|
Subject: | Consequences | Deviant behavior | Intentions | Prosocial rule-breaking | Rule-breaking | Verhalten in Organisationen | Organizational behaviour | Verhalten | Behaviour | Krankenhaus | Hospital | Arbeitsverhalten | Work behaviour |
-
Yan, Hongmin, (2021)
-
Gatling, Anthony, (2017)
-
Liang, Huai-Liang, (2022)
- More ...
-
Safety or service? : effects of employee prosocial safety-rule-breaking on consumer satisfaction
Shum, Cass, (2022)
-
Shum, Cass, (2020)
-
Prosocial rule-breaking to help coworker : nature, causes, and effect on service performance
Shum, Cass, (2019)
- More ...