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Arbeitsverhalten
Beziehungsmarketing
9
Relationship marketing
9
Betriebliche Wertschöpfung
7
Consumer behaviour
7
Konsumentenverhalten
7
Value creation
7
Customer integration
6
Kundenintegration
6
Dienstleistungsqualität
5
Service quality
5
Customer satisfaction
4
Customer value
4
Kundenwert
4
Kundenzufriedenheit
4
Market Orientation
4
Marketing management
4
Marketingmanagement
4
Value co-creation
4
industrial business
4
intangible resources
4
organizational structure
4
Customer retention
3
Spain
3
Spanien
3
Customer citizenship behavior
2
Customer participation
2
Customer's turnover intention
2
Destination loyalty
2
Dienstleistungssektor
2
Economic crisis
2
Einzelhandel
2
Firm performance
2
Kundenbindung
2
Measurement
2
Measurement index
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Messung
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Organisationsstruktur
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Organizational structure
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Reisevermittler
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English
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Cossío-Silva, Francisco-José
2
Revilla Camacho, Maria Angeles
2
Vega Vázquez, Manuela
2
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Journal of business research : JBR
1
Psychology & marketing
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ECONIS (ZBW)
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Exploring the customer's intention to switch firms : the role of customer-related antecedents
Revilla Camacho, Maria Angeles
;
Vega Vázquez, Manuela
; …
- In:
Psychology & marketing
34
(
2017
)
11
,
pp. 1039-1049
Persistent link: https://www.econbiz.de/10011770811
Saved in:
2
Customer participation and citizenship behavior effects on turnover intention
Revilla Camacho, Maria Angeles
;
Vega Vázquez, Manuela
; …
- In:
Journal of business research : JBR
68
(
2015
)
7
,
pp. 1607-1611
Persistent link: https://www.econbiz.de/10011298891
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