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~subject:"Banking services"
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Ethik von Banken und Finanzen
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International journal of economics and finance
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Moralisches Fehlverhalten wider besseres Wissen? : zum Ruf nach einem Berufsethos für Banker/innen
Koller, Edeltraud
- In:
Ethik von Banken und Finanzen
,
(pp. 335-353)
.
2017
Persistent link: https://www.econbiz.de/10011670582
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2
Influence of service quality on banking customers' behavioural intentions
Ravichandran, K.
;
Bhargavi, K.
;
Kumar, S. Arun
- In:
International journal of economics and finance
2
(
2010
)
4
,
pp. 18-28
Persistent link: https://www.econbiz.de/10009313340
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3
Customer (in)justice and emotional labor : the role of perspective taking, anger, and emotional regulation
Rupp, Deborah E.
;
McCance, A. Silke
;
Spencer, Sharmin
; …
- In:
Journal of management : JOM
34
(
2008
)
5
,
pp. 903-924
Persistent link: https://www.econbiz.de/10003774809
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