Influence of service quality on banking customers' behavioural intentions
Year of publication: |
2010
|
---|---|
Authors: | Ravichandran, K. ; Bhargavi, K. ; Kumar, S. Arun |
Published in: |
International journal of economics and finance. - Toronto, ISSN 1916-971X, ZDB-ID 2531850-0. - Vol. 2.2010, 4, p. 18-28
|
Subject: | Bankgeschäft | Banking services | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Verhalten | Behaviour | Indien | India |
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