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~subject:"Banking services"
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Search: subject:"Customer loyalty"
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Banking services
Relationship marketing
1,057
Beziehungsmarketing
1,048
Kundenbindung
927
Customer retention
882
Consumer behaviour
798
Konsumentenverhalten
794
Customer satisfaction
736
Kundenzufriedenheit
711
customer loyalty
481
Service quality
477
Customer loyalty
476
Dienstleistungsqualität
467
customer satisfaction
182
Brand management
136
Markenführung
136
Einzelhandel
110
Retail trade
110
Customer Loyalty
103
Confidence
97
Vertrauen
97
Brand image
95
Markenimage
95
Electronic Commerce
89
Social Web
87
Social web
87
service quality
86
Online retailing
85
Online-Handel
85
E-commerce
81
Corporate social responsibility
80
Bank
78
Deutschland
77
Online-Marketing
77
Germany
76
Customer service
75
Internet marketing
75
Corporate Social Responsibility
73
Kundenservice
73
Customer value
67
Kundenwert
66
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9
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8
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Article
21
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2
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Article in journal
18
Aufsatz in Zeitschrift
18
Aufsatz im Buch
3
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3
Hochschulschrift
2
Collection of articles of several authors
1
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1
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1
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English
20
German
3
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Aksu, Murat
1
Altenhain, Thomas
1
Ayinaddis, Samuel Godadaw
1
Barreto, Tais
1
Ben Mrad, Selima
1
Biswas, Abhijeet
1
Burhanuddin, Burhanuddin
1
Böhm, Andrea
1
Chasanidou, Dimitra
1
Christanto, Yohanes Michael
1
Dlačić, Jasmina
1
Haider, Mubarak Hussain
1
Hastenteufel, Jessica
1
Herrmann, Andreas
1
Hinchcliff, Mercedez
1
Ho, Shirie Pui Shan
1
Jaiswal, Deepak
1
Kaabachi, Souheila
1
Kant, Rishi
1
Karahasanović, Amela
1
Kashif, Muhammad
1
Kavosh, Kamyar
1
Kiszka, Sabrina
1
Kyriazis, Elias
1
Maas, Peter
1
Mahfuzur Rahman
1
Majeed, Mamoona
1
Masud, Md. Abdul Kaium
1
McCarthy, Grace
1
Mehmet, Michael
1
Milfelner, Borut
1
Mkhize, Peter L.
1
Noraei, Mahmoud
1
Nurunnabi, Mohammad
1
Obeng, Asare Yaw
1
Pilelienė, Lina
1
Pisnik Korda, Aleksandra
1
Rehman, Mohsin Abdur
1
Rofiaty, R.
1
Rohman, Fatchur
1
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ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
Aspekte der Digitalisierung in Banken
1
Cogent business & management
1
European business review
1
European research studies
1
Innovating for trust
1
International journal of bank marketing
1
International journal of business innovation and research : IJBIR
1
International journal of finance & banking studies : JJFBS
1
Journal of financial services marketing
1
Journal of innovation and entrepreneurship : JIE
1
Journal of internet commerce
1
Journal of marketing analytics : JMA
1
Journal of open innovation : technology, market, and complexity
1
Management in Kreditinstituten und Unternehmen - ein Querschnitt aktueller Entwicklungen : Festschrift zum 70. Geburtstag von Henner Schierenbeck
1
Managerial economics
1
Market : review for marketing theory and practice
1
The TQM journal : the international review of organizational improvement
1
The international journal of productivity and performance management
1
Theoretical economics letters
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ECONIS (ZBW)
23
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11
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20
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23
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11
Reshaping the bank experience for GEN Z in France
Kaabachi, Souheila
;
Ben Mrad, Selima
;
Barreto, Tais
- In:
Journal of marketing analytics : JMA
10
(
2022
)
3
,
pp. 219-231
Persistent link: https://www.econbiz.de/10013390743
Saved in:
12
The distinction as an innovative dimension of SERVQUAL model for Islamic banks
Tahir, Safdar Husain
;
Ullah, Waseem
;
Haider, Mubarak Hussain
- In:
International journal of business innovation and …
28
(
2022
)
2
,
pp. 246-262
Persistent link: https://www.econbiz.de/10013253185
Saved in:
13
Focusing on complaints handling for customer satisfaction and loyalty : the case of Indonesian public banking
Salim, Agus
;
Setiawan, Margono
;
Rofiaty, R.
;
Rohman, Fatchur
- In:
European research studies
21
(
2018
)
3
,
pp. 404-416
Persistent link: https://www.econbiz.de/10012220318
Saved in:
14
Interrelationships and consequential effects among technological innovation, service consistency, customer satisfaction and loyalty in banking
Obeng, Asare Yaw
;
Mkhize, Peter L.
- In:
International journal of finance & banking studies : JJFBS
6
(
2017
)
3
,
pp. 51-69
Persistent link: https://www.econbiz.de/10011765019
Saved in:
15
Exploring the value dimensions and their impact on
customer
loyalty
in Indian banking services
Sahoo, Debajani
;
Teland, Achyut
- In:
Theoretical economics letters
9
(
2019
)
6
,
pp. 1938-1954
Persistent link: https://www.econbiz.de/10012239814
Saved in:
16
A meta-analysis of
customer
loyalty
in the banking services industry
Valipour, Ali
;
Noraei, Mahmoud
;
Kavosh, Kamyar
- In:
ASEAN marketing journal : Association of Southeast …
10
(
2018
)
2
,
pp. 137-155
Persistent link: https://www.econbiz.de/10012106933
Saved in:
17
Essays on consumer behavior in the financial services industry and beyond : a multinational, cross-industry perspective on consumer-company relationships
Rüfenacht, Matthias
-
2017
Persistent link: https://www.econbiz.de/10011981801
Saved in:
18
Das Vertrauen der Kunden als Wettbewerbsvorteil einer Bank
Aksu, Murat
-
2017
-
1. Auflage
Persistent link: https://www.econbiz.de/10011637969
Saved in:
19
Co-creation for innovation : why do customers get involved?
Chasanidou, Dimitra
;
Karahasanović, Amela
- In:
Innovating for trust
,
(pp. 275-292)
.
2017
Persistent link: https://www.econbiz.de/10011707211
Saved in:
20
Die Bank der Zukunft gemeinsam gestalten : erfolgreiches Co-Creation im Bankbereich
Schmoll, Anton
;
Böhm, Andrea
- In:
Aspekte der Digitalisierung in Banken
,
(pp. 153-176)
.
2017
Persistent link: https://www.econbiz.de/10011736943
Saved in:
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