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~subject:"Betriebliche Wertschöpfung"
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Betriebliche Wertschöpfung
Service quality
4
Value creation
4
Consumer behaviour
3
Dienstleistungsqualität
3
Konsumentenverhalten
3
Legal services
3
Rechtsberatung
3
Australia
2
Beziehungsmarketing
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Call centres
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China
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Co-creation platform
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Confidence
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Customer integration
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Customisation
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Dienstleistungssektor
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Digitale Dienste
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Einzelhandel
2
Embedding behaviour change
2
Environment plastic bags
2
Ethical consumerism
2
Globalisierung
2
Globalization
2
Kundenintegration
2
Participation
2
Quality management
2
Relationship marketing
2
Resource integration
2
Retail trade
2
Service industry
2
Service logic
2
Service-for-service
2
Services marketing
2
Value
2
Value proposition
2
Value-in-exchange
2
Vertrauen
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Web-based service
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Dean, Alison
3
Alhothali, Ghada Talat
1
Pires, Guilherme D.
1
Rehman, Muqqadas
1
Wong, Amy
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Journal of business research : JBR
1
Journal of retailing and consumer services
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Journal of service theory and practice : JSTP
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ECONIS (ZBW)
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Enhancing service-for-service benefits : potential opportunity or pipe dream?
Dean, Alison
;
Alhothali, Ghada Talat
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
1
,
pp. 187-212
Persistent link: https://www.econbiz.de/10011602747
Saved in:
2
Using service logic to redefine exchange in terms of customer and supplier participation
Pires, Guilherme D.
;
Dean, Alison
;
Rehman, Muqqadas
- In:
Journal of business research : JBR
68
(
2015
)
5
,
pp. 952-932
Persistent link: https://www.econbiz.de/10010516678
Saved in:
3
Enhancing value for Chinese shoppers : the contribution of store and customer characteristics
Wong, Amy
;
Dean, Alison
- In:
Journal of retailing and consumer services
16
(
2009
)
2
,
pp. 123-134
Persistent link: https://www.econbiz.de/10003837510
Saved in:
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