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~subject:"Beziehungsmarketing"
~subject:"Dienstleistung"
~type_genre:"Arbeitspapier"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Statistik"
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Search: subject_exact:"Dienstleistung"
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Beziehungsmarketing
Dienstleistung
Services
2,022
Dienstleistungssektor
683
Service industry
679
Innovation
396
Professional services
386
Freie Berufe
378
Dienstleistungsqualität
368
Service quality
368
Theorie
261
Theory
261
Deutschland
233
Germany
232
Business services
225
Unternehmensdienstleistung
225
Relationship marketing
218
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207
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207
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194
USA
176
United States
175
Consumer behaviour
167
Konsumentenverhalten
167
Customer satisfaction
154
Kundenzufriedenheit
154
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140
Betriebliche Wertschöpfung
132
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132
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129
Trade in services
129
Customer service
103
Kundenservice
103
Service-Dominant Logic
92
Service-dominant logic
92
New product development
85
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85
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Corsten, Hans
30
Gössinger, Ralf
22
Edvardsson, Bo
14
Witell, Lars
13
Gustafsson, Anders
11
Vargo, Stephen L.
11
Kowalkowski, Christian
9
Grönroos, Christian
8
Görg, Holger
8
Jaakkola, Elina
8
Lusch, Robert F.
8
Tronvoll, Bård
8
Brown, Stephen Walter
7
Crinò, Rosario
7
Kristensson, Per
7
McColl-Kennedy, Janet R.
7
Parasuraman, A.
7
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7
Benoit, Sabine
6
Berry, Leonard L.
6
Helkkula, Anu
6
Huang, Ming-Hui
6
Kindström, Daniel
6
Markusen, James R.
6
Ostrom, Amy L.
6
Patrício, Lia
6
Voss, Christopher A.
6
Amiti, Mary
5
Bonamy, Joël
5
Bowen, David E.
5
Falvey, Rodney E.
5
Finsterwalder, Jörg
5
Gebauer, Heiko
5
Geishecker, Ingo
5
Gemmell, Norman
5
Hipp, Christiane
5
Hoekman, Bernard M.
5
Kleinaltenkamp, Michael
5
Paluch, Stefanie
5
Parida, Vinit
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11
Singapur / Department of Statistics
9
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6
Europäische Kommission
4
Slowakei / Štatistický Úrad
3
Europäische Gemeinschaften / Kommission / Statistisches Amt
2
Kundendienstverband Deutschland
2
Svenska Handelshögskolan <Helsinki>
2
Technische Universität Kaiserslautern / Lehrstuhl für Unternehmensrechnung und Controlling
2
Ungarn / Központi Statisztikai Hivatal
2
Zypern / Statistikē Hypēresia
2
Amsterdams Instituut voor ArbeidsStudies
1
Australian National University / Faculty of Economics and Commerce
1
Centr Issledovanij i Statistiki Nauki <Moskau>
1
Centre for Economic Policy Research
1
Deutschland / Statistisches Bundesamt
1
Dienstleistungskolloquium <1, 2003, Kaiserslautern>
1
Dienstleistungskolloquium <10, 2010, Stuttgart-Hohenheim>
1
Dienstleistungskolloquium <2, 2004, Kaiserslautern>
1
Dienstleistungskolloquium <3, 2005, Kaiserslautern>
1
Dienstleistungskolloquium <4, 2005, Kaiserslautern>
1
Dienstleistungskolloquium <5, 2006, Kaiserslautern>
1
Dienstleistungskolloquium <7, 2007, Dortmund>
1
Dienstleistungskolloquium <9, 2009, Kaiserslautern>
1
Elinkeinoelämän Tutkimuslaitos
1
European Consumer Law Group
1
Forschungsinstitut für Rationalisierung e.V. an der RWTH Aachen
1
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1
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INSEAD
1
Industrial Development Organization / Secretariat
1
Institut national de la statistique et des études économiques <Frankreich>
1
Instituto Nacional de Estadística <Madrid>
1
Jack Faucett Associates <Chevy Chase, Md.>
1
Kasachstan / Ķyzmet Körsetu Salasy Statistika Departamentí
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Latvija / Centrālā Statistikas Pārvalde
1
Mauretanien / Qiṭāʿ al-Iḥṣāʾīyāt al-Iqtiṣādīya wa-ʾl-Ḥisābāt al-Waṭanīya
1
National Bureau of Economic Research
1
National Institute of Economic and Social Research
1
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The service industries journal
62
Journal of service management
57
The journal of services marketing
57
Journal of business research : JBR
44
Journal of service research : JSR
44
Schriften zum Produktionsmanagement
33
Industrial marketing management : the international journal for industrial and high-tech firms
21
International journal of production economics
21
Journal of service research
21
International journal of services technology and management
20
Services marketing quarterly
20
Journal of retailing and consumer services
18
The journal of business & industrial marketing
18
Working paper / National Bureau of Economic Research, Inc.
18
International journal of hospitality management
17
European journal of operational research : EJOR
16
European journal of marketing : EJM
15
Service business
15
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
14
Management science : journal of the Institute for Operations Research and the Management Sciences
14
Discussion paper / Centre for Economic Policy Research
13
Revue d'économie industrielle
13
European review of service economics and management
11
International journal of production research
11
International journal of quality and service sciences
11
Managing service quality : MSQ ; an international journal
11
International journal of services and operations management
9
Marketing theory
9
International journal of contemporary hospitality management
8
Journal of business economics : JBE
8
Journal of the Operational Research Society : OR
8
Meddelanden från Svenska Handelshögskolan
8
Production and operations management : an international journal of the Production and Operations Management Society
8
Public management review
8
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
7
International journal of business process integration and management : IJBPIM
7
Research policy : policy, management and economic studies of science, technology and innovation
7
The world economy : the leading journal on international economic relations
7
DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
6
European management journal
6
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ECONIS (ZBW)
2,123
USB Cologne (EcoSocSci)
8
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1
Adaptive scheduling in service systems : a dynamic programming approach
Mahes, Roshan
;
Mandjes, Michel
;
Boon, Marko
;
Taylor, …
- In:
European journal of operational research : EJOR
312
(
2024
)
2
,
pp. 605-626
Persistent link: https://www.econbiz.de/10014456306
Saved in:
2
Service agent driven co-created caring in chat-based customer service encounters
Heinonen, Johanna
;
Sthapit, Erose
- In:
Services marketing quarterly
45
(
2024
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10014513536
Saved in:
3
Service offshoring and its impacts on wages : an occupation-oriented analysis of Germany
Frenkel, Michael
;
Ngo, Ngoc Tuyet
- In:
The world economy : the leading journal on …
47
(
2024
)
4
,
pp. 1615-1641
Persistent link: https://www.econbiz.de/10014540694
Saved in:
4
Measuring and managing service productivity : a meta-analysis
Hofmeister, Johannes
;
Kanbach, Dominik K.
;
Hogreve, Jens
- In:
Review of managerial science : RMS
18
(
2024
)
3
,
pp. 739-775
Persistent link: https://www.econbiz.de/10014551504
Saved in:
5
Shaping circular service ecosystems
Fehrer, Julia
;
Kemper, Joya A.
;
Baker, Jonathan J.
- In:
Journal of service research
27
(
2024
)
1
,
pp. 49-68
Persistent link: https://www.econbiz.de/10014580392
Saved in:
6
Development of decision-making technology for the provision of services in project implementation
Mulesa, Oksana
;
Yakob, Evgen
;
Valko, Petro
; …
- In:
Technology audit and production reserves
2
(
2024
)
2/76
,
pp. 13-17
Persistent link: https://www.econbiz.de/10014548246
Saved in:
7
Value propositions in KIBS : how to facilitate the communication of value?
Heikka, Eija-Liisa
- In:
Knowledge and process management : the journal of …
30
(
2023
)
3
,
pp. 278-288
Persistent link: https://www.econbiz.de/10014326709
Saved in:
8
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
9
Designing professional services : pricing and prioritization
Wu, Chenguang Allen
;
Chen, Jin
;
Veeraraghavan, Senthil
- In:
Production and operations management : the flagship …
32
(
2023
)
8
,
pp. 2578-2595
Persistent link: https://www.econbiz.de/10014328714
Saved in:
10
The uneven role of users in service innovation performance
Rubalcaba-Bermejo, Luis
;
Deschryvere, Matthias
- In:
Economics of innovation and new technology
32
(
2023
)
7
,
pp. 953-976
Persistent link: https://www.econbiz.de/10014333866
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