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~subject:"Beziehungsmarketing"
~subject:"Dienstleistungsqualität"
~type_genre:"Bibliografie"
~type_genre:"Book section"
~type_genre:"Case study"
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Benchmarking - Weg zu unternehmerischen Spitzenleistungen : [18. und 19. Oktober 1996] ; [Internationale Fachtagung zum Thema "Benchmarking - Weg zu unternehmerischen Spitzenleistungen"]
1
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Big data analytics in operations and supply chain management
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Business Process Management Workshops : BPM 2009 international workshops, Ulm, Germany, September 7, 2009 ; revised papers
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Customer retention in the automotive industry : quality, satisfaction and loyalty
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ECONIS (ZBW)
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1
The impact of quality management practices on purchasing performance within supply chain relationships in service organizations
Salam, Muhammad Asif
;
Yaqub, Muhammad Zafar
- In:
Networks in International Business : Managing …
,
(pp. 309-331)
.
2023
Persistent link: https://www.econbiz.de/10013539453
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2
Assessment of financial reporting quality : theoretical background
Liudmyla, Lovinska
;
Maria, Kucheriava
- In:
The New digital era : other emerging risks and opportunities
,
(pp. 141-150)
.
2022
Persistent link: https://www.econbiz.de/10013445605
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3
Service designing through Fuzzy Kano analysis in heritage tourism
Pandey, Ashutosh
;
Sahu, Rajendra
- In:
Supply chain sustainability : modeling and innovative …
,
(pp. 89-103)
.
2021
Persistent link: https://www.econbiz.de/10012387074
Saved in:
4
Prioritizing best practices for logistics service providers
Gupta, Anchal
;
Singh, Rajesh K.
;
Suri, P. K.
- In:
Transforming organizations through flexible systems …
,
(pp. 257-275)
.
2020
Persistent link: https://www.econbiz.de/10012127730
Saved in:
5
Offline vs. online quality dimension : the relationship between shopping mall quality dimensions and customer loyalty
Silvestri, Cecilia
;
Rapiti, Eleonora
;
Piccarozzi, Michela
- In:
Strategies and tools for managing connected consumers
,
(pp. 70-105)
.
2020
Persistent link: https://www.econbiz.de/10012106752
Saved in:
6
Improving customer satisfaction through reduction in Post Release Defect Density (PRDD)
Bhatt, Hemanta Chandra
;
Thakur, Amit
- In:
Strategic system assurance and business analytics
,
(pp. 393-405)
.
2020
Persistent link: https://www.econbiz.de/10012241668
Saved in:
7
Improving the QFD methodology
Klochkov, Yury S.
;
Gazizulina, Albina
;
Ostapenko, Maria
- In:
Strategic system assurance and business analytics
,
(pp. 445-460)
.
2020
Persistent link: https://www.econbiz.de/10012241748
Saved in:
8
Audit quality measures: comparisons between AQMS-5 and AQMS-7
Hasan, Aris Nur
;
Rossieta, Hilda
;
Amarullah, Fitriany
- In:
Contemporary research in accounting : an Indonesian context
,
(pp. 181-199)
.
2020
Persistent link: https://www.econbiz.de/10012170479
Saved in:
9
Analysis of quality of services in higher education institutions
Jošanov-Vrgović, Ivana
;
Vuković, Ana Jovičić
; …
- In:
Handbook of research on creating sustainable value in …
,
(pp. 349-365)
.
2020
Persistent link: https://www.econbiz.de/10012268668
Saved in:
10
The significance of guest satisfaction measuring methods in the hotel sector
Horváth, Gergely
-
2020
Persistent link: https://www.econbiz.de/10012601617
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