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Beziehungsmarketing
Betriebliche Wertschöpfung
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Business network
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Customer integration
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Customer value
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Electronic patient record
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actor-network theory
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collaboration
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hospital management
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innovation
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innovation ecosystems
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interactive value formation
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networks
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orchestration
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service experience
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Codá, Renato Calhau
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Services marketing quarterly
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Interactive value formation : exploring the literature on dark side of the service experience from the perspective of value co-destruction (VCD)
Codá, Renato Calhau
;
Farias, Josivania Silva
- In:
Services marketing quarterly
43
(
2022
)
4
,
pp. 520-540
Persistent link: https://www.econbiz.de/10013416997
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