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~subject:"Big data"
~subject:"Customer satisfaction"
~type_genre:"Collection of articles written by one author"
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Search: subject_exact:"After-sales service"
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Customer satisfaction
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16
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16
Dienstleistungsqualität
5
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Consumer behaviour
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Buhl, Hans Ulrich
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Luo, Jifeng
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Niemann, Antje
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Sarikaya, Serkan
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ECONIS (ZBW)
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Understanding customers' decision-making, perceptions, and evaluations in the customer journey
Sarikaya, Serkan
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2019
Persistent link: https://www.econbiz.de/10012105262
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2
"New perspectives on customer experience in service recovery"
Mandl, Leonhard
-
2017
Persistent link: https://www.econbiz.de/10011782523
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3
Consumer behavior in the age of digitization and big data : selected essays
Niemann, Antje
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2016
Persistent link: https://www.econbiz.de/10011686853
Saved in:
4
Essays on the economics of electronic commerce
Luo, Jifeng
-
2008
Persistent link: https://www.econbiz.de/10011573251
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