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~subject:"China"
~subject:"Kundenservice"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Biografie"
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China
Kundenservice
Facheinzelhandel
60
Speciality shop
60
Deutschland
18
Germany
18
Consumer behaviour
10
Konsumentenverhalten
10
Miete
8
Rent
8
USA
8
United States
8
Betriebsvergleich
7
Customer satisfaction
7
Interfirm comparison
7
Kundenzufriedenheit
7
West Germany
6
Westdeutsche Bundesländer
6
Beziehungsmarketing
4
Einkaufszentrum
4
Relationship marketing
4
Shopping center
4
Bespielte Medien
3
Competition
3
Customer service
3
Einzelhandelsstandort
3
Market segmentation
3
Marktsegmentierung
3
Pre-recorded media
3
Retail location
3
Theorie
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Theory
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Wettbewerb
3
1998
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Best Buy Co. <Minneapolis, Minn.>
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Aufsatz in Zeitschrift
Biografie
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English
6
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Auh, Seigyoung
1
Baltacioğlu, Tunçdan
1
Brown, Terence Albert
1
Chow, Clement S. F.
1
Fam, Kim Shyan
1
Fisher, Michelle
1
Friedman, Douglas C.
1
Haddad, Abeer
1
Kaynak, Erdener
1
Li, Yongqiang
1
Mengüç, Bülent
1
Oflaç, Bengü S.
1
Sullivan, Ursula Y.
1
Tao, Zhou
1
Taran, Zinaida
1
Wang, Bin
1
Yang, Cathy J.
1
Yang, Zhilin
1
Yaobin, Lu
1
Zeng, Fue
1
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Competitiveness review : an international business journal incorporating Journal of global competitiveness
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of service research : JSR
1
The Chinese economy
1
The international review of retail, distribution and consumer research
1
The journal of supply chain management : a global review of purchasing and supply
1
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ECONIS (ZBW)
6
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1
An attribution approach to consumer evaluations in logistics customer service failure situations
Oflaç, Bengü S.
;
Sullivan, Ursula Y.
;
Baltacioğlu, …
- In:
The journal of supply chain management : a global …
48
(
2012
)
4
,
pp. 51-71
Persistent link: https://www.econbiz.de/10009665491
Saved in:
2
Small business industrial buyers' price sensitivity : do service quality dimensions matter in business markets?
Zeng, Fue
;
Yang, Zhilin
;
Li, Yongqiang
;
Fam, Kim Shyan
- In:
Industrial marketing management : the international …
40
(
2011
)
3
,
pp. 395-404
Persistent link: https://www.econbiz.de/10008991583
Saved in:
3
Channel power struggle between a manufacturer giant and a retailer giant in China : who is the winner?
Chow, Clement S. F.
;
Kaynak, Erdener
;
Yang, Cathy J.
- In:
Competitiveness review : an international business …
21
(
2011
)
3
,
pp. 306-321
Persistent link: https://www.econbiz.de/10009241546
Saved in:
4
Specialty store expertise as a driver of satisfaction and share of wallet
Friedman, Douglas C.
;
Brown, Terence Albert
;
Taran, Zinaida
- In:
The international review of retail, distribution and …
21
(
2011
)
4
,
pp. 375-389
Persistent link: https://www.econbiz.de/10009314459
Saved in:
5
The contingency effect of service employee personalities on service climate : getting employee perceptions aligned can reduce personality effects
Auh, Seigyoung
;
Mengüç, Bülent
;
Fisher, Michelle
; …
- In:
Journal of service research : JSR
14
(
2011
)
4
,
pp. 426-442
Persistent link: https://www.econbiz.de/10009491361
Saved in:
6
A comparison of prices in electronic markets and traditional markets of China
Yaobin, Lu
;
Tao, Zhou
;
Wang, Bin
- In:
The Chinese economy
40
(
2007
)
5
,
pp. 67-83
Persistent link: https://www.econbiz.de/10003630724
Saved in:
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