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Search: person:"Sparks, Beverley"
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China
Consumer behaviour
22
Dienstleistungsqualität
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Konsumentenverhalten
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Service quality
21
Customer satisfaction
20
Kundenzufriedenheit
16
Australia
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Hotel industry
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Beziehungsmarketing
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Holiday behaviour
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Australien
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Brand loyalty
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Online-Handel
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Vertrauen
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Acculturation
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Sparks, Beverley
10
Hsu, Cathy H. C.
3
Song, Hanqun
3
Wang, Ying
3
Weber, Karin
3
Butcher, Ken
1
Fulop, Liz
1
Jin, Xin
1
Lee, Yun Lok
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Pan, Grace W.
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Pan, Grace Wen
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Journal of travel and tourism marketing
3
International journal of hospitality management
2
Tourism management : research, policies, practice
2
International journal of contemporary hospitality management
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
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ECONIS (ZBW)
10
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1
How do young Chinese friendship groups make travel decisions? : a content and interaction process analysis
Song, Hanqun
;
Wang, Ying
;
Sparks, Beverley
- In:
Journal of travel and tourism marketing
35
(
2018
)
6
,
pp. 772-785
Persistent link: https://www.econbiz.de/10011918090
Saved in:
2
Chinese travelers' group decision-making
Song, Hanqun
;
Wang, Ying
;
Sparks, Beverley
- In:
Tourism analysis : an interdisciplinary tourism & …
23
(
2018
)
4
,
pp. 561-565
Persistent link: https://www.econbiz.de/10011976899
Saved in:
3
Barriers to offering special interest tour products to the Chinese outbound group market
Jin, Xin
;
Sparks, Beverley
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 205-215
Persistent link: https://www.econbiz.de/10011642776
Saved in:
4
Exploring disagreement prevention and resolution in travel decision-making of young Chinese travelers
Song, Hanqun
;
Sparks, Beverley
;
Wang, Ying
- In:
Journal of travel and tourism marketing
34
(
2017
)
1/3
,
pp. 257-273
Persistent link: https://www.econbiz.de/10011669974
Saved in:
5
Moving beyond the Western versus Asian culture distinction : an investigation of acculturation effects
Weber, Karin
;
Sparks, Beverley
;
Hsu, Cathy H. C.
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1703-1723
Persistent link: https://www.econbiz.de/10011732294
Saved in:
6
Same but different : Chinese-American and Mainland Chinese consumers’ perceptions of and behavior in a service failure situation
Weber, Karin
;
Hsu, Cathy H. C.
;
Sparks, Beverley
- In:
Journal of travel and tourism marketing
33
(
2016
)
4/6
,
pp. 471-496
Persistent link: https://www.econbiz.de/10011517125
Saved in:
7
The effects of acculturation, social distinctiveness, and social presence in a service failure situation
Weber, Karin
;
Sparks, Beverley
;
Hsu, Cathy H. C.
- In:
International journal of hospitality management
56
(
2016
),
pp. 44-55
Persistent link: https://www.econbiz.de/10011520943
Saved in:
8
Service encounters and face loss : issues of failures, fairness, and context
Lee, Yun Lok
;
Sparks, Beverley
;
Butcher, Ken
- In:
International journal of hospitality management
34
(
2013
),
pp. 384-393
Persistent link: https://www.econbiz.de/10009767477
Saved in:
9
Chinese outbound tourists : understanding their attitudes, constraints and use of information sources
Sparks, Beverley
;
Pan, Grace Wen
- In:
Tourism management : research, policies, practice
30
(
2009
)
4
,
pp. 483-494
Persistent link: https://www.econbiz.de/10003856178
Saved in:
10
Cross-cultural partner relationships in the travel trade : a Sino-Australian study
Pan, Grace W.
;
Sparks, Beverley
;
Fulop, Liz
- In:
Journal of travel research : a quarterly publication of …
46
(
2007
)
2
,
pp. 195-206
Persistent link: https://www.econbiz.de/10003860898
Saved in:
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