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~subject:"Complaint management"
~subject:"Job satisfaction"
~type:"article"
~type_genre:"Übersichtsarbeit"
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Search: subject:"Zufriedenheit"
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Complaint management
Job satisfaction
Customer satisfaction
3
Kundenzufriedenheit
3
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Zufriedenheit
3
Arbeitszufriedenheit
2
Dienstleistungssektor
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711
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711
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Hŏ, Wŏn-mu
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Park, Jungkun
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European journal of marketing : EJM
1
How can HR drive growth?
1
Journal of marketing theory and practice
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ECONIS (ZBW)
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Towards a new model of "customer compliance" service provision
Kasabov, Edward
;
Warlow, Alex J.
- In:
European journal of marketing : EJM
44
(
2010
)
6
,
pp. 700-729
Persistent link: https://www.econbiz.de/10003989114
Saved in:
2
Employee attitudes, HR practices and organizational performance : what's the evidence?
Lai, Yanqing
;
Saridakis, George
- In:
How can HR drive growth?
,
(pp. 170-214)
.
2013
Persistent link: https://www.econbiz.de/10010459986
Saved in:
3
Increasing job performance and reducing turnover : an examination of female Chinese salespeople
Rutherford, Brian N.
;
Wei, Yujie
;
Park, Jungkun
;
Hŏ, …
- In:
Journal of marketing theory and practice
20
(
2012
)
4
,
pp. 423-436
Persistent link: https://www.econbiz.de/10009688899
Saved in:
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