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~subject:"Complaint management"
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Complaint management
Charles Edward Lindblom
20
Organisationstheorie
14
Organization theory
14
Decision theory
5
Entscheidungstheorie
5
Beschwerdemanagement
2
Decision
2
Entscheidung
2
Information behaviour
2
Informationsverhalten
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Jon Elster
2
KMU
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Learning organization
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Lernende Organisation
2
Lindblom
2
Organisatorischer Wandel
2
Organizational change
2
SME
2
Schweden
2
Sweden
2
Aaron B. Wildavsky
1
Albert O. Hirschman
1
Ambidextrous organization
1
Australia
1
Australien
1
B-to-B-Marketing
1
Beschaffung
1
Beziehungsmarketing
1
Business
1
Business network
1
Business start-up
1
Business-to-business marketing
1
Confidence
1
Customer satisfaction
1
Customer value
1
Decisions
1
Dienstleistungsqualität
1
Douglass Cecil North
1
E-commerce
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English
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Hultén, Peter
1
Lindahl, Marcus
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Rehn, Alf
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Journal of business research : JBR
2
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ECONIS (ZBW)
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Muddling through in innovation : on incremental failure in developing an engine
Rehn, Alf
;
Lindahl, Marcus
- In:
Journal of business research : JBR
65
(
2012
)
6
,
pp. 807-813
Persistent link: https://www.econbiz.de/10009552489
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2
A Lindblomian perspective on customer complaint management policies
Hultén, Peter
- In:
Journal of business research : JBR
65
(
2012
)
6
,
pp. 788-793
Persistent link: https://www.econbiz.de/10009552500
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