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~subject:"Consumer behaviour"
~subject:"Customer satisfaction"
~subject:"Wirtschaftsprüfung"
~type_genre:"Book section"
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Search: "Dienstleistungsqualität"
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Consumer behaviour
Customer satisfaction
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Dienstleistungsqualität
1,065
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2
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Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
5
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
5
Marketing in the new global order : challenges and opportunities
4
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
4
E-manufacturing and E-service strategies in contemporary organizations
3
Enhancing knowledge development in marketing ; Vol. 21
3
Global cases on hospitality industry
3
Handbook of research on customer engagement
3
Independent accounts : the possibilities for auditor independence in the age of financial scandal
3
Recent developments in Vietnamese business and finance
3
Achieving competitive advantage through quality management
2
Building consumer-brand relationship in luxury brand management
2
Business technologies in contemporary organizations : adoption, assimilation, and institutionalization
2
Digital Transformation for Fashion and Luxury Brands : Theory and Practice
2
E-marketing in developed and developing countries : emerging practices
2
Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation
2
Eurasian Business and Economics Perspectives : Proceedings of the 37th Eurasia Business and Economics Society Conference
2
Grundlagen des After Sales Marketing
2
Innovations in certain areas of organization management and marketing
2
Kundenorientierung im Touristikmanagement
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Managing learning organization in industry 4.0 : proceedings of the International Seminar and Conference on Learning Organization (ISCLO 2019), Bandung, Indonesia, October 9-10, 2019
2
Marktpsychologie
2
Modern analysis of customer surveys : with applications using R
2
Strategic system assurance and business analytics
2
Strategies and tools for managing connected consumers
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The art of digital marketing for fashion and luxury brands : market spaces and marketplaces
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Three essays on success factors of digital and non-digital services
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2007 Business & Economics Society International Conference ; Vol. 1
1
3rd International Conference on Global Interdependence and Decision Sciences, December 28-30, 2009, Hyderabad, India
1
6th International Finance Conference on Financial Crisis and Governance
1
9. Münsteraner Facility-Management-Tag : [Tagungsband ... Termin: 8. November 2011, Ort: Messe- und Congress-Centrum Halle Münsterland, Münster]
1
A Research Agenda for Service Marketing
1
Achieving Business Competitiveness in a Digital Environment : Opportunities in E-commerce and Online Marketing
1
Advances in Management Research : Emerging Challenges and Trends
1
Advances in applied business research : the L.A.B.S. initiative
1
Advances in applied economic research : proceedings of the 2016 International Conference on Applied Economics (ICOAE)
1
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1
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1
Aktuelle Aspekte in der Dienstleistungsforschung : [im November 2013 fand an der Ludwig-Maximilians-Universität München der 17. Workshop Dienstleistungsmarketing statt, der vom Institut für Marketing ausgerichtet wurde]
1
Alternative market research methods : market sensing
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ECONIS (ZBW)
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Offline vs. online quality dimension : the relationship between shopping mall quality dimensions and customer loyalty
Silvestri, Cecilia
;
Rapiti, Eleonora
;
Piccarozzi, Michela
- In:
Strategies and tools for managing connected consumers
,
(pp. 70-105)
.
2020
Persistent link: https://www.econbiz.de/10012106752
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42
Audit committee effectiveness, audit quality, and internal control information disclosures : an empirical study
Agyei-Mensah, Ben Kwame
;
Agyemang, Otuo Serebour
; …
- In:
Corporate governance models and applications in …
,
(pp. 1-22)
.
2020
Persistent link: https://www.econbiz.de/10012205424
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43
Gamifying a car's servicescape
Eklund, Andreas Aldogan
- In:
Utilizing gamification in servicescapes for improved …
,
(pp. 148-174)
.
2020
Persistent link: https://www.econbiz.de/10012231261
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44
Managing customer performance in services
Secchi, Enrico
;
Damali, Uzay
;
McCutcheon, David
;
Tax, …
- In:
The Routledge handbook of service research insights and …
,
(pp. 302-321)
.
2020
Persistent link: https://www.econbiz.de/10012238670
Saved in:
45
Improving customer satisfaction through reduction in Post Release Defect Density (PRDD)
Bhatt, Hemanta Chandra
;
Thakur, Amit
- In:
Strategic system assurance and business analytics
,
(pp. 393-405)
.
2020
Persistent link: https://www.econbiz.de/10012241668
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46
Improving the QFD methodology
Klochkov, Yury S.
;
Gazizulina, Albina
;
Ostapenko, Maria
- In:
Strategic system assurance and business analytics
,
(pp. 445-460)
.
2020
Persistent link: https://www.econbiz.de/10012241748
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47
The influence of e-service quality on the data package buying experience in Telkomsel
Kusdinar, P.
;
Ariyanti, M.
- In:
Understanding digital industry : proceedings of the …
,
(pp. 27-30)
.
2020
Persistent link: https://www.econbiz.de/10012224745
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48
Users' continuance intention toward hospitality service applications
Indrawati
;
Hasana, S. A.
;
Pillai, S. K. B.
- In:
Understanding digital industry : proceedings of the …
,
(pp. 76-80)
.
2020
Persistent link: https://www.econbiz.de/10012224780
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49
Influence of perceived quality of mobile payment application towards loyalty
Sandyopasana, T. N.
;
Alif, M. Gunawan
- In:
Understanding digital industry : proceedings of the …
,
(pp. 163-167)
.
2020
Persistent link: https://www.econbiz.de/10012226340
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50
Analysis of customer intention in adopting automated parcel station services
Sitorus, P. M. T.
;
Alexandra, M. O.
- In:
Understanding digital industry : proceedings of the …
,
(pp. 172-175)
.
2020
Persistent link: https://www.econbiz.de/10012226342
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