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~subject:"Consumer behaviour"
~subject:"Gesundheitsversorgung"
~subject:"Hospital"
~subject:"Qualitätsmanagement"
~type_genre:"Collection of articles written by one author"
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Search: subject:"Service quality"
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Consumer behaviour
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Das, Jishnu
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Dick, Astrid A.
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Friedman, John N
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Jerger, Christina
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Kolb, Benjamin
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Mohrmann, Ulf
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ECONIS (ZBW)
17
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Understanding customers' decision-making, perceptions, and evaluations in the customer journey
Sarikaya, Serkan
-
2019
Persistent link: https://www.econbiz.de/10012105262
Saved in:
2
Emotions in service recovery encounters
Jerger, Christina
-
2017
Persistent link: https://www.econbiz.de/10011731104
Saved in:
3
Public Reporting von Krankenhausqualitätsdaten - Betrachtungen aus der Nutzerperspektive
Kolb, Benjamin
-
2019
Persistent link: https://www.econbiz.de/10012060845
Saved in:
4
Essays on the quality of audited financial statements
Mohrmann, Ulf
-
2016
Persistent link: https://www.econbiz.de/10011431493
Saved in:
5
Microeconomic analyses of individual behavior in public welfare systems : applications in health and education economics
Avdic, Daniel
-
2014
Persistent link: https://www.econbiz.de/10010254324
Saved in:
6
Essays in health care economics
Ody, Christopher
-
2012
Persistent link: https://www.econbiz.de/10011819113
Saved in:
7
Versorgungsforschung aus Public Health Perspektive : Forschungsansätze mit patientennahen Ergebnisparametern und Routinedaten von Krankenkassen
Bitzer, Eva Maria
-
2010
Persistent link: https://www.econbiz.de/10003963672
Saved in:
8
Essays on hospital management and nursing home remuneration : the effects of occupancy, standardization, and negotiation on performance
Mennicken, Roman
-
2010
Persistent link: https://www.econbiz.de/10008991737
Saved in:
9
The development of quality management toward customer value creation
Setijono, Djoko
-
2008
Persistent link: https://www.econbiz.de/10003800284
Saved in:
10
Medicare beneficiaries and market variations in service use, quality of care, and plan choice
Mittler, Jessica N.
-
2008
Persistent link: https://www.econbiz.de/10011573412
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