The development of quality management toward customer value creation
Djoko Setijono
| Year of publication: |
2008
|
|---|---|
| Authors: | Setijono, Djoko |
| Publisher: |
Växjö : Växjö Univ. Pr. |
| Subject: | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | Kundenwert | Customer value | Messung | Measurement |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | getr. Zählung graph. Darst. |
|---|---|
| Series: | Acta Wexionensia. - Växjö : Univ. Press, ISSN 1404-4307, ZDB-ID 2324869-5. |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Hochschulschrift ; Thesis ; Sammlung ; Collection of articles written by one author |
| Language: | English |
| Thesis: | Zugl.: Växjö, Univ., Diss., 2008 |
| Notes: | Enth. 5 Beitr. |
| ISBN: | 978-91-7636-592-2 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003800284