//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Consumer behaviour"
~subject:"Kundenzufriedenheit"
~type_genre:"Article in journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Tax, Stephen S."
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Consumer behaviour
Kundenzufriedenheit
Beziehungsmarketing
2
Relationship marketing
2
Customer satisfaction
1
Customer service
1
Customer value
1
Dienstleistung
1
Dienstleistungsqualität
1
Konsumentenverhalten
1
Kundenservice
1
Kundenwert
1
Service delivery network
1
Service quality
1
Services
1
USA
1
United States
1
commitment-consistency principle
1
customer experience
1
customer journey
1
customer loyalty
1
customer referral program
1
positive reinforcement
1
propensity score matching
1
service encounter
1
more ...
less ...
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
Aufsatz im Buch
1
Aufsatz in Zeitschrift
1
Book section
1
Language
All
English
1
Author
All
McCutcheon, David
1
Tax, Stephen S.
1
Wilkinson, Ian F.
1
Published in...
All
Journal of service research : JSR
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The service delivery network (SDN) : a customer-centric perspective of the customer journey
Tax, Stephen S.
;
McCutcheon, David
;
Wilkinson, Ian F.
- In:
Journal of service research : JSR
16
(
2013
)
4
,
pp. 454-470
Persistent link: https://www.econbiz.de/10010203533
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->