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Consumer behaviour
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The role of procedural, financial and relational switching costs in the Chinese online hotel booking market : antecedents and consequences
Huang, Weizhao
;
Wang, Jingna
;
Jiang, Jinbo
;
Tang, Jinwen
- In:
Information technology & tourism
23
(
2021
)
3
,
pp. 439-470
Persistent link: https://www.econbiz.de/10012616999
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