//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Consumer behaviour"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"customer responses"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
Konsumentenverhalten
4
customer responses
4
Beziehungsmarketing
2
Customer responses
2
Customer satisfaction
2
Dienstleistungsqualität
2
Kundenzufriedenheit
2
Relationship marketing
2
Service quality
2
(non-)verbal expertise
1
Advertising
1
Advertising effects
1
Beschwerdemanagement
1
CIT
1
COVID-19 pandemic
1
Cognition
1
Complaint management
1
Coping strategy
1
Coping-Strategie
1
Coronavirus
1
Customer forgiveness
1
Customer service
1
Dienstleistung
1
Dienstleistungssektor
1
Emotion
1
Epidemic
1
Epidemie
1
Ethiopia
1
FsQCA
1
Gastronomie
1
Kognition
1
Kundenservice
1
NCA
1
Personality psychology
1
Persönlichkeitspsychologie
1
Psychological ownership
1
Restaurant industry
1
Robot anthropomorphism
1
SERVQUAL model
1
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Agrawal, Shiv Ratan
1
Akturan, Ulun
1
Ali, Murad
1
Jang, Sharon
1
Kapitan, Sommer
1
Loureiro, Sandra Maria Correia
1
Pauser, Sandra
1
Romero, Jaime
1
Ruiz-Equihua, Daniel
1
Vredenburg, Jessica
1
Wagner, Udo
1
more ...
less ...
Published in...
All
International journal of contemporary hospitality management
1
International journal of electronic customer relationship management : IJECRM
1
Psychology & marketing
1
The journal of services marketing
1
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Service mega-disruptions : a conceptual model and research agenda
Vredenburg, Jessica
;
Kapitan, Sommer
;
Jang, Sharon
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 131-144
Persistent link: https://www.econbiz.de/10014473598
Saved in:
2
Human-robot interactions in the restaurant setting : the role of social cognition, psychological ownership and anthropomorphism
Ruiz-Equihua, Daniel
;
Romero, Jaime
;
Loureiro, Sandra …
- In:
International journal of contemporary hospitality management
35
(
2023
)
6
,
pp. 1966-1985
Persistent link: https://www.econbiz.de/10014280919
Saved in:
3
The influence of deviant advertisements on
customer
responses
: the role of cultural tightness in emerging and developed economies
Wagner, Udo
;
Pauser, Sandra
;
Akturan, Ulun
- In:
Psychology & marketing
40
(
2023
)
10
,
pp. 2103-2117
Persistent link: https://www.econbiz.de/10014338473
Saved in:
4
Transparency in SERVQUAL model to deal with information-enabled customers
Agrawal, Shiv Ratan
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 117-145
Persistent link: https://www.econbiz.de/10012939796
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->