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~subject:"Corporate Social Responsibility"
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Exploring the effects of official-structured managerial responses on hotel online popularity
Gong, Caiyan
;
Liu, Jianwei
;
Law, Chun Hung Roberts
;
Ye, …
- In:
International journal of hospitality management
106
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013383278
Saved in:
2
Managerial
response
to negative online reviews in the service industry : a tactic-based and culture-based model
Yu, Irina Y.
;
Wan, Lisa C.
;
Yi, Xiao
- In:
Journal of global marketing
34
(
2021
)
3
,
pp. 238-248
Persistent link: https://www.econbiz.de/10012584514
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