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~subject:"Corporate culture"
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Corporate culture
customer focus
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Qualitätsmanagement
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Customer focus
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Customer satisfaction
9
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structural equation modelling
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customer satisfaction
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employee involvement
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implementation
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leadership
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Jusoh, Osman
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Madhani, Pankaj M.
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Manohar, S. Sai
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Naimah Ali
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Nurul Aifaa Shazali
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Nurul Fadly Habidin
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International journal of business excellence
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International journal of critical accounting : IJCA
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Journal of business ethics : JOBE
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ECONIS (ZBW)
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Building a customer-focused culture in organisations : developing 7Cs model
Madhani, Pankaj M.
- In:
International journal of business excellence
16
(
2018
)
2
,
pp. 199-232
Persistent link: https://www.econbiz.de/10011966955
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2
The impact of lean healthcare practice on healthcare performance : the mediating role of supply chain innovation in Malaysian healthcare industry
Nurul Fadly Habidin
;
Nurul Aifaa Shazali
;
Naimah Ali
; …
- In:
International journal of critical accounting : IJCA
8
(
2016
)
1
,
pp. 79-93
Persistent link: https://www.econbiz.de/10011576709
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3
Core values and beliefs : a study of leading innovative organizations
Manohar, S. Sai
;
Pandit, Shiv R.
- In:
Journal of business ethics : JOBE
125
(
2014
)
4
,
pp. 667-680
Persistent link: https://www.econbiz.de/10010442273
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